Office Supervisor-Memphis Lung

Baptist; Memphis (TN); On-site; USD 52,000 - 64,000; Full time

Job summary

Baptist is seeking a qualified clinic administrator to supervise clerical staff across patient check-in, scheduling and check-out, while ensuring timely service.

The role includes payroll oversight, cash controls, provider schedule updates with the BOC, and backup coverage for business continuity; training, inventory management and confidentiality are key priorities in daily operations.

Qualifications

• Minimum 5 years clerical experience in medical office.
• High School diploma or equivalent.
• Familiarity with medical coding and medical office operations.
• Eligibility to sit for AAPC/CPC examination.

Responsibilities

• Provide direct supervision of clerical staff across patient check-in, scheduling, and check-out.
• Maintain payroll oversight including time off approvals, staffing and scheduling.
• Maintain clinic cash controls on a day-to-day basis.
• Update provider schedules with the BOC and make necessary changes.
• Fills in for business continuity when necessary.
• Educate and train clerical staff on best practices, EMR/Cadence updates and organizational policies.
• Manage inventory of office supplies and maintain stock levels.
• Maintain confidentiality among clerical staff.
• Collaborate with providers to give updates as needed.
• Communicate effectively with all providers, staff, and administrators to ensure high level of care.
• Collaborate with billing and coding to promote efficient revenue cycle services.
• Support clinic operations leader and administration in ongoing initiatives.

Skills

Clerical supervision

Staff training

Communication

Education

High School diploma or equivalent

Job description

• Provides direct supervision of clerical staff serving in various roles, ensuring efficient and timely turnaround at patient check-in, scheduling and check-out stations.
• Maintains payroll oversight for clerical staff, including approval of time off, staffing and scheduling.
• Maintains clinic cash controls on day-to-day basis.
• Works with BOC to update provider schedules and make necessary changes.
• Fills in, when necessary, for the purpose of business continuity.
• Educates and trains all clerical staff members as to best practices, EMR/Cadence updates and organizational policies.
• Manages inventory of office supplies, including ordering and inventory maintenance.
• Maintains confidentiality and expectation of confidentiality among the clerical staff.
• Works closely with providers, providing updates when necessary.
• Communicates effectively with all providers, staff members and administrators, in order to provide a high level of care.
• Works closely with billing and coding services in order to promote efficient revenue cycle services.
• Supports clinic operations leader and clinic administration in ongoing initiatives as needed.

Experience

Minimum Required Preferred/Desired 5 years clerical experience in medical office

Education

Minimum Required Preferred/Desired High School diploma or equivalent

Training Description

Minimum Required Preferred/Desired Familiarity with medical coding and medical office operations

Special Skills Description

Minimum Required Preferred/Desired Licensure Description Minimum Required Preferred/Desired Eligibility to sit for AAPC/CPC examination