Supervisor-Office

Baptist Memorial Health Care; Huntingdon (TN); On-site; USD 42,000 - 62,000; Full time

Job summary

Baptist Memorial Health Care is seeking an experienced office supervisor to oversee daily administrative operations in a medical setting, including planning, scheduling, organizing and coordinating clerical activities for efficient patient flow.

The role includes supervising clerical staff, payroll oversight, cash controls, updating provider schedules with the BOC, training on EMR/Cadence, managing office supplies, and supporting clinic leadership and revenue cycle initiatives.

Qualifications

• 5 years of clerical experience in a medical office.
• Familiarity with medical coding and medical office operations.
• Eligibility to sit for AAPC/CPC examination.

Responsibilities

• Provides direct supervision of clerical staff, ensuring efficient patient check-in and check-out.
• Maintains payroll oversight for clerical staff, including time off, staffing and scheduling.
• Maintains clinic cash controls on day-to-day basis.
• Works with BOC to update provider schedules and make necessary changes.
• Fills in for business continuity as needed.
• Educates and trains clerical staff on best practices, EMR/Cadence updates and policies.
• Manages inventory of office supplies and maintains inventory.
• Maintains confidentiality among clerical staff.
• Collaborates with providers to provide updates.
• Communicates with providers, staff and administrators to ensure high level of care.
• Supports billing and coding services to promote efficient revenue cycle.

Skills

Clerical experience

Medical office coordination

Education

High School diploma or equivalent

Job description

Job Summary

Provides supervision for office operations to include planning, scheduling, organizing, and coordinating various administrative activities as required for efficient daily operations; provides project oversight as assigned.

Job Summary

Provides supervision for office operations to include planning, scheduling, organizing, and coordinating various administrative activities as required for efficient daily operations; provides project oversight as assigned.

Responsibilities

• Provides direct supervision of clerical staff serving in various roles, ensuring efficient and timely turnaround at patient check-in, scheduling and check-out stations.
• Maintains payroll oversight for clerical staff, including approval of time off, staffing and scheduling.
• Maintains clinic cash controls on day-to-day basis.
• Works with BOC to update provider schedules and make necessary changes.
• Fills in, when necessary, for the purpose of business continuity.
• Educates and trains all clerical staff members as to best practices, EMR/Cadence updates and organizational policies.
• Manages inventory of office supplies, including ordering and inventory maintenance.
• Maintains confidentiality and expectation of confidentiality among the clerical staff.
• Works closely with providers, providing updates when necessary.
• Communicates effectively with all providers, staff members and administrators, in order to provide a high level of care.
• Works closely with billing and coding services in order to promote efficient revenue cycle services.
• Supports clinic operations leader and clinic administration in ongoing initiatives as needed.

Experience

• 5 years clerical experience in medical office

Education

• High School diploma or equivalent

Training

• Familiarity with medical coding and medical office operations

Licensure

• Eligibility to sit for AAPC/CPC examination