Office Supervisor-Memphis Lung

Baptist Memorial Health Care Corporation; Germantown (TN); On-site; USD 52,000 - 74,000; Full time

Job summary

Baptist Memorial Health Care Corporation in Germantown, TN is seeking an experienced clinic administrator to supervise clerical staff, oversee payroll, and ensure efficient patient check-in, scheduling and billing operations.

The role emphasizes staff training, EMR/Cadence updates, confidentiality, and close collaboration with providers and administrators to sustain a high level of care and smooth revenue cycle performance.

Qualifications

• Minimum 5 years clerical experience in medical office
• High School diploma or equivalent
• Familiarity with medical coding and medical office operations
• Eligibility to sit for AAPC/CPC examination

Responsibilities

• Provides direct supervision of clerical staff serving in various roles, ensuring efficient and timely turnaround at patient check-in, scheduling and check-out stations.
• Maintains payroll oversight for clerical staff, including approval of time off, staffing and scheduling.
• Maintains clinic cash controls on day-to-day basis.
• Works with BOC to update provider schedules and make necessary changes.
• Fills in, when necessary, for the purpose of business continuity.
• Educates and trains all clerical staff members as to best practices, EMR/Cadence updates and organizational policies.
• Manages inventory of office supplies, including ordering and inventory maintenance.
• Maintains confidentiality and expectation of confidentiality among the clerical staff.
• Works closely with providers, providing updates when necessary.
• Communicates effectively with all providers, staff members and administrators, in order to provide a high level of care.
• Works closely with billing and coding services in order to promote efficient revenue cycle services.
• Supports clinic operations leader and clinic administration in ongoing initiatives as needed.

Job description

Overview

Job Responsibilities

• Provides direct supervision of clerical staff serving in various roles, ensuring efficient and timely turnaround at patient check-in, scheduling and check-out stations.


• Maintains payroll oversight for clerical staff, including approval of time off, staffing and scheduling.


• Maintains clinic cash controls on day-to-day basis.


• Works with BOC to update provider schedules and make necessary changes.


• Fills in, when necessary, for the purpose of business continuity.


• Educates and trains all clerical staff members as to best practices, EMR/Cadence updates and organizational policies.


• Manages inventory of office supplies, including ordering and inventory maintenance.


• Maintains confidentiality and expectation of confidentiality among the clerical staff.


• Works closely with providers, providing updates when necessary.


• Communicates effectively with all providers, staff members and administrators, in order to provide a high level of care.


• Works closely with billing and coding services in order to promote efficient revenue cycle services.


• Supports clinic operations leader and clinic administration in ongoing initiatives as needed.

Experience

Minimum Required Preferred/Desired 5 years clerical experience in medical office

Education

Minimum Required Preferred/Desired High School diploma or equivalent

Training Description

Minimum Required Preferred/Desired Familiarity with medical coding and medical office operations

Special Skills Description

Minimum Required Preferred/Desired Licensure Description Minimum Required Preferred/Desired Eligibility to sit for AAPC/CPC examination