Supervisor (Non-Exempt)

LE001 Richmond Medical Center; New York (NY); On-site; USD 39,000 - 41,000; Full time

Job summary

Richmond University Medical Center in New York is seeking a Supervisor for the ED registration area. You will oversee daily registration staff activities, ensuring accurate patient demographics and financial information, while maintaining compliance with regulatory and payer requirements.

The role includes staff scheduling, onboarding, training, policy updates, and ensuring QA across registrations. Strong communication with clinical and administrative teams is required for smooth operations and

Qualifications

• High School diploma required, some college preferred.
• Knowledge of Medical Insurance and healthcare regulations is required.
• Supervisory experience, preferably in Patient Access but must be in a healthcare setting.
• Microsoft Word and Excel experience is required.
• Must communicate with staff, patients, nurses, physicians, management and families in a pleasant, diplomatic manner.

Responsibilities

• Oversee day-to-day supervision of the ED registration staff.
• Assist with scheduling of staff and resource planning.
• Support orientation, training, and policy updates for registration personnel.
• Ensure compliance with regulatory and payer requirements for accurate registrations.
• Maintain QA on employee registrations and coordinate with ED nurses and physicians.

Skills

Supervisory experience

Communication skills

Organizational skills

Education

High School diploma

Some college

Tools

Microsoft Word

Excel

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Day Shift - 7.5 Hours (United States of America)

The Supervisor will report to the Manager/Director of the department. The Supervisor is responsible for the day to day supervision of the registration staff and will assist with problems, questions or concerns in the ED registration area. She/he will ensure that accurate patient demographic, financial information is obtained. She/he will ensure that all regulatory and payer requirements are met to ensure a compliant registration and billable/payable claim. Compliance with consents and regulatory patient information is given to all patients.

The Supervisor will assist with the scheduling of staff. She/he will assist the Patient Access manager in orientation, training, policy development/updates and ensures that all staff are informed of these updates. The Supervisor will work closely with the nurses and physicians in the ED. The Supervisor will be responsible for maintaining the QA on the employee’s registrations.

Requirements

• High School diploma required, some college preferred.
• Knowledge of Medical Insurance and healthcare regulations is required.
• Supervisory experience, preferably in Patient Access but must be in a healthcare setting.
• Microsoft Word and Excel experience is required.
• Must be able to communicate with staff, patients, nurses, physicians, management and patient’s families in a pleasant, courteous and diplomatic manner. Must demonstrate an ability to perform a variety of tasks subject to frequent changes and be willing to accommodate changes in the work schedule because of staffing issues.

Employment

Weekends & Holidays $28/hr-$30/hr

Richmond University Medical Center is committed to equality of opportunity in all aspects of employment and provides full and equal employment opportunities to all employees and potential employees without regard to race, color, national origin, religion, gender identity, sex, sexual orientation, pregnancy, childbirth and related medical conditions and needs including lactation accommodations, physical or mental disability, age, immigration or citizenship status, veteran or active military status, genetic information, or any other legally protected status.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Our Mission

We the staff of Human Resources are proud to share a long-standing tradition of excellence at Richmond University Medical Center. We uphold the mission by providing premier quality patient care through a full spectrum of emergent, acute, primary, behavioral health and educational services, and value the pride and integrity that motivate us to always be more, and always be better. We are committed to our mission and values because WE CARE! We are Welcoming, Energized, Compassionate, Advocates, Respectful and Excellent in our interaction with our patients, families, visitors and co-workers.

WE CARE W We are welcoming and gracious toward each other, and toward all who come to receive our services. E Personnel are energized for quality, creativity, commitment and teamwork. C Compassion is the way we share deep concern and care toward each person. A Advocacy is our activity that promotes the rights and responsibilities of patients, families, and staff, in the hospital setting and in the community. R We show respect by recognizing the basic dignity of every person in all our interactions and in the formulation of policies and procedures. E Excellence is our way of demonstrating that we can always be more and always be better.