Supervisor, Banquets

129 Boardwalk 1000 LLC; Atlantic City (NJ); On-site; USD 49,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental

Vision Prescription

Life

Accident

401K with match

Paid Time Off

Holiday Pay

Free Meals

Free Uniforms

Free Parking Discounts at Hard Rock"

All team members eligible for annual,

Job summary

The Banquet Supervisor at Seminole Hard Rock Hotel & Casino oversees banquet staff and coordinates all food and beverage services for events. You will train the team and ensure hotel standards for setup, maintenance and smooth operation of banquet functions.

Key duties include scheduling, station sheets, floor plans and room setup per BEOs, maintaining cleanliness and inventory, and coordinating with Catering, Sales, AV and Kitchen teams to deliver exceptional guest experiences.

Qualifications

• Experience in banquet operations and customer service preferred.
• Ability to supervise and train staff effectively.
• Strong organizational and communication skills.

Responsibilities

• Supervise banquet staff, servers, bar porters and bartenders.
• Coordinate all food and beverage services for banquet events.
• Train team and enforce hotel standards for banquet setups and operations.

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description: The Banquet Supervisor

The Banquet Supervisor is primarily responsible for the supervision of the banquet staff, servers, bar porters and bartenders, and coordinates all food and beverage services within the banquet department. You will help train the banquet team and oversee the implementation of hotel standards for banquet set ups, maintenance of banquet spaces, and directing overall operations to maintain and improve the food and beverage functions of banquet events.

Essential Job Functions

• Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc.
• Responsible for scheduling to ensure maximum coverage to the department, planning, timing and supervision of all details for successful banquet functions.
• Prepare and instruct Team Members on upcoming functions, including station sheets, floor plans and specific instructional details to be followed through.
• Supervise the setup of banquet rooms according to BEO’s
• Ensure the cleanliness of rooms, storage facilities and equipment.
• Assist in maintaining proper inventory of tools and products (i.e., beverages, linen, notepads etc.)
• Work with the Catering/Sales team, AV Dept, Kitchen staff and Chef’s to ensure all banquet operations have all required set up and all events run smoothly.
• Supervise banquet service team and hold them accountable.
• Document one-on-one meetings, coaching and training sessions with team members and send documentation to HR in a timely manner.
• Ensure daily recap is completed at the end of your shift daily.
• Ensure banquet charges and covers are correctly entered into the Point-of-Sale system and Delphi.
• Maintain banquet inventory.
• Complete all brand required training.
• Complete sexual harassment and abusing conduct training as assigned.
• Continuously maintain visibility to Team Members and guests while checking on events to ensure that all is running smoothly and as expected.
• Order supplies, linens, uniforms, and outside purchases.
• Advises staff of and adheres to established hotel policies, food and beverage policies, labor regulations and liquor laws.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.

Benefits

• Medical
• Dental
• Vision Prescription
• Life
• Accident
• Pet Legal
• 401K with match
• Paid Time Off
• Holiday Pay
• Free Meals
• Free Uniforms
• Free Parking Discounts at Hard Rock properties around the globe
• All team members are eligible to participate in the discretionary annual bonus program
• Training and Leadership development programs
• Salary Range: $49,000-$55.000

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!