Banquets Houseperson - Banqueting Operations

160 Hard Rock Casino Cincinnati LLC; Cincinnati (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Hard Rock Casino Cincinnati is seeking a Banquet Houseman/Steward to maintain cleaning operations in the Banquets area and prepare spaces for events. The role also involves supporting inventory, equipment checks, and coordinating with kitchen leadership.

The incumbent will engage in guest relations, uphold department standards, and assist in non-food item ordering. Background check and drug screening are required, and candidate must be 21 or older. Benefits vary by status.

Qualifications

• This position requires experience in the Banquets Department.
• Candidate must pass background check and drug screening.
• Candidate must be 21 years of age.

Responsibilities

• Creates an atmosphere that induces guests to make Hard Rock Casino Cincinnati their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Follows and maintains department objectives, standards, and guidelines to ensure proper operation of department.
• Assists in ordering and receiving all non-food items within the Food & Beverage Department, ensuring adequate par levels of inventory.
• Inspects equipment and ensures all equipment is in working order and up to Hard Rock safety and cleanliness standards; authorizes replacement parts for equipment in the food departments.
• Maintains open lines of communications with the Executive Chef and Director of Food & Beverage.
• Attend and participate in meetings, completing follow-up as assigned.
• Perform work regularly and predictably.
• Other duties as assigned.

Skills

Guest relations

Team mentoring

Job description

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description: Banquet Houseman/Steward

The incumbent in this position is responsible for cleaning operations in our Banquets area, ensuring the banquet space is supplied with clean dishes and silverware according to business needs. As well as setting up banquet areas for events.

Responsibilities:

• Creates an atmosphere that induces guests to make Hard Rock Casino Cincinnati their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Follows and maintains department objectives, standards, and guidelines to ensure proper operation of department.
• Assists in ordering and receiving all non-food items within the Food & Beverage Department, ensuring adequate par levels of inventory.
• Inspects equipment and ensures all equipment is in working order and up to Hard Rock safety and cleanliness standards; authorizes replacement parts for equipment in the food departments.
• Maintains open lines of communications with the Executive Chef and Director of Food & Beverage.
• Attend and participate in meetings, completing follow-up as assigned.
• Perform work regularly and predictably.
• Other duties as assigned.

Qualifications:

• This knowledge and these abilities are typically acquired through a minimum of one-year progressive experience within the Banquets Department.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be 21 years of age.

Thank you for choosing us as your employer of choice!

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007 - the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!