Supervisor, Administrative Assistant - Apple Services Engineering

Apple Inc.; Cupertino, Northern (CA, KY); Hybrid; USD 77,000 - 115,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Stock programs

Tuition reimbursement

Relocation assistance

Job summary

Apple Inc. seeks an Administrative Assistant Supervisor within Apple Services Engineering in Cupertino to lead a team supporting the App Store organization across Apps, Music, and Podcasts.

You will partner with the Head of App Store and oversee day-to-day admin operations across global sites, combining executive support with people leadership. The role demands 3+ years in admin roles, 1+ year of people management, and a strong track record of discretion and organization.

Qualifications

• 3+ years of Administrative or Executive Assistant experience supporting senior or director-level leadership.
• 1+ years of direct people management experience, including performance management and team development.
• Demonstrated ability to handle sensitive and confidential information with the utmost discretion and integrity.
• Strong organizational skills with exceptional attention to detail, accuracy, and follow-through.
• Ability to multitask and remain composed under pressure in a fast-paced, high-visibility environment.
• A Bachelor’s degree, Associate’s degree (AA), or equivalent practical experience.

Responsibilities

• Directly support the Head of App Store with executive calendar management, meeting coordination, and domestic and international travel arrangements.
• Lead, mentor, and develop a team of admins across multiple offices and time zones, acting as their primary resource for guidance, escalations, and career growth.
• Approve team time away and timecards, ensuring accurate and timely compliance.
• Partner with People Business Partners on employee relations, leave of absence coordination, workplace accommodations, and staffing needs including hiring and contractor management.
• Delegate projects and work effectively, ensuring equitable distribution and ongoing skill development across the team.
• Facilitate team meetings, org-wide events, and leadership presentations — including delivering process or organizational updates to senior leadership.
• Lead site management responsibilities: office and floor planning, seat assignments, facilities coordination, building access, and equipment ordering.
• Manage budget and fiscal planning: process internal and external orders and ensure compliance with Apple finance policies including eApproval workflows.
• Serve as a backup resource across the broader ASE admin team as operational needs arise.

Skills

Administrative support

Executive support

People management

Calendar management

Travel coordination

Education

Bachelor's degree

Associate's degree

Equivalent practical experience

Tools

iCal

Keynote

Mail

eApproval

macOS tools

Job description

Supervisor, Administrative Assistant - Apple Services Engineering

Cupertino, California, United States Corporate Functions

Do you thrive on bringing order to complexity and empowering others to do their best work? Are you someone who leads with empathy, builds trust across teams, and finds satisfaction in being the steady, organized force behind a high-performing group? If so, this role is for you.As an Administrative Assistant Supervisor within Apple Services Engineering (ASE), you will lead a team of Administrative Assistants supporting the App Store organization — spanning Apps, Music, and Podcasts. You'll serve as a key partner to the Head of App Store, while overseeing the day-to-day effectiveness of your admin team across multiple sites. This is a highly collaborative, people-first leadership role that blends executive support, team management, and operational excellence in one of Apple's most dynamic and globally impactful organizations.We're looking for a confident people manager and natural organizer — someone who can manage up, delegate thoughtfully, and scale a team's impact without losing sight of the individual. If you're a proactive, solutions-oriented leader who operates with the highest levels of integrity and discretion, we'd love to meet you.

Description

The Administrative Assistant Supervisor plays a pivotal leadership role within ASE Cloud Systems & Platforms. You will manage a team of Administrative Assistants across Architecture, Delivery Experience, and Platforms Team (ADEPT) — ensuring team members are supported in their growth, development, and day-to-day effectiveness across global offices.

Responsibilities

• Directly support the Head of App Store with executive calendar management, meeting coordination, and domestic and international travel arrangements
• Lead, mentor, and develop a team of admins across multiple offices and time zones, acting as their primary resource for guidance, escalations, and career growth
• Approve team time away and timecards, ensuring accurate and timely compliance
• Partner with People Business Partners (PBP) on employee relations, leave of absence coordination, workplace accommodations, and staffing needs including hiring and contractor management
• Delegate projects and work effectively, ensuring equitable distribution and ongoing skill development across the team
• Facilitate team meetings, org-wide events, and leadership presentations — including delivering process or organizational updates to senior leadership
• Lead site management responsibilities: office and floor planning, seat assignments, facilities coordination, building access, and equipment ordering
• Manage budget and fiscal planning: process internal and external orders and ensure compliance with Apple finance policies including eApproval workflows
• Serve as a backup resource across the broader ASE admin team as operational needs arise

Minimum Qualifications

• 3+ years of Administrative or Executive Assistant experience supporting senior or director-level leadership
• 1+ years of direct people management experience, including performance management and team development
• Demonstrated ability to handle sensitive and confidential information with the utmost discretion and integrity
• Strong organizational skills with exceptional attention to detail, accuracy, and follow-through
• Ability to multitask and remain composed under pressure in a fast-paced, high-visibility environment
• A Bachelor's degree, Associate's degree (AA), or equivalent practical experience

Preferred Qualifications

• Strong presence and influence — a calming, professional voice capable of building relationships across Apple and acting as a polished representative for a senior organizational leader
• Experience participating in calibration, TCP, or compensation review cycles
• Familiarity with staffing and contracting workflows, including onboarding and offboarding processes
• Experience managing employee relations matters, accommodations, and LOA processes in partnership with HR or a PBP
• Proficiency with Apple tools including iCal, Keynote, Mail, eApproval, and other macOS-based systems
• Experience with site management, space planning, or facilities coordination across multiple locations
• Comfortable facilitating meetings, presenting process updates, and communicating organizational changes to leadership audiences
• Curious, flexible, and a dedicated problem solver who thrives in ambiguity
• Proficiency with Quip, Box, Confluence, or similar collaboration tools
• Prior experience in a technology company or similarly fast-paced corporate environment

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $55.75 and $83.60/hr, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Apple accepts applications to this posting on an ongoing basis.