Supervisor

Ontario Trillium Foundation; San Francisco (CA); On-site; USD 30,000 - 39,000; Part time

Job summary

Ontario Trillium Foundation is seeking a hands-on Front of House supervisor in a part-time capacity in a fast-paced dining environment. You will oversee service, assist with seating and reservations, and support the FOH team to deliver a smooth guest experience.

You will coordinate with servers and kitchen staff, manage reservations, and ensure health and safety standards are met. Availability for opening or closing shifts, including weekends and holidays, is required.

Qualifications

• Previous restaurant leadership experience is a must.
• Strong communication and team leadership skills are required.
• Ability to thrive in a fast-paced environment.
• Professional, guest-first attitude is essential.
• Experience with reservation systems and POS platforms is preferred.
• Availability for opening and/or closing shifts, including weekends and holidays.

Responsibilities

• Supervise and support FOH staff during service (servers, hosts, bartenders).
• Ensure smooth, efficient flow of service and positive guest experiences.
• Greet guests, assist with seating, and manage reservations.
• Handle guest concerns professionally and resolve issues in real time.
• Communicate clearly with kitchen and bar to maintain service timing.
• Step in to assist the team during peak periods as needed.
• Maintain cleanliness, organization, and overall atmosphere of the dining room.
• Ensure adherence to service standards and health/safety guidelines.
• Complete opening or closing duties, including counting the safe for AM or PM shifts.

Skills

Leadership

Communication

Guest-focused

Team leadership

Adaptability

Time management

Tools

Reservation systems

POS systems

Job description

A hands-on, floor-based role responsible for overseeing service and ensuring an excellent guest experience. This position supports the FOH team during service, helps manage reservations, and maintains smooth daily operations. This is a part-time role consisting of opening and/or closing shifts.

Key Responsibilities

• Supervise and support FOH staff during service (servers, hosts, bartenders)

• Ensure smooth, efficient flow of service and positive guest experiences

• Greet guests, assist with seating, and manage reservations

• Handle guest concerns professionally and resolve issues in real time

• Communicate clearly with kitchen and bar to maintain service timing

• Step in to assist the team during peak periods as needed

• Maintain cleanliness, organization, and overall atmosphere of the dining room

• Ensure adherence to service standards and health/safety guidelines

• Complete opening or closing duties, including counting the safe for AM or PM shifts

Qualifications

• Previous restaurant experience in a leadership role

• Strong communication and team leadership skills

• Ability to work efficiently in a fast-paced environment

• Professional, guest-first attitude

• Experience with reservation systems and POS platforms preferred

• Availability for opening and/or closing shifts, including weekends and holidays

Work Environment

• Fast-paced restaurant setting

• Primarily on-the-floor role (standing/walking for extended periods)

• Minimal administrative responsibilities