Supervisor

Malibu Jack's Indoor Theme Park; Lafayette (IN); On-site; USD 20,664 - 27,552; Part time

Job summary

Malibu Jack's Indoor Theme Park is seeking a part-time Supervisor to assist Operations Managers and the General Manager in overseeing daily operations. Responsibilities include managing crew activities, ensuring cleanliness, and addressing guest complaints.

The ideal candidate will have a High School diploma or GED and experience in supervising and developing staff. Evening and weekend availability is required.

Qualifications

• Experience supervising, coaching, and developing staff.
• Regularly required to talk or hear.
• Frequently required to stand, walk, bend, and reach.

Responsibilities

• Assist managers in overseeing daily operations.
• Ensure pre-shift meetings are completed.
• Document attendance issues per policy.

Skills

Supervising staff

Coaching

Problem-solving

Education

High School diploma or GED

Job description

Company Overview

Five Star Parks & Attractions is the largest privately owned operator of family entertainment centers in the United States. With 28 high‑energy destinations across 13 states, including Scene75, The Track Family Fun Parks, Malibu Jack’s, Fun Land, Celebration Station and Craig’s Cruisers, the company has grown rapidly from three locations in 2019 to a national portfolio of award‑winning venues. Recognized on the 2024 Inc. 5000 list at No. 299 for 1,408 percent three‑year growth, Five Star Parks leads the way in innovation, guest experience and operational excellence.

Location

Malibu Jack's Lafayette

Position Type

Part Time

Job Summary

The Supervisor assists the Operations Managers and General Manager with real‑time operations that facilitate the maximization of resources—human and automated—to achieve customer satisfaction, productivity, schedule adherence and economic goals.

Key Responsibilities

• Assist managers in overseeing the daily operations of all crew at the facility.
• Ensure that pre‑shift stand‑up meetings are completed.
• Document attendance issues in accordance with the attendance policy.
• Conduct inspections, tag problems, and report and follow‑up on issues.
• Verify park cleanliness and delegate cleaning duties to team members.
• Approve time‑keeping and ensure that management staff approve clock‑in/out punches each shift.
• Complete the daily schedule template the previous day to ensure all positions are covered.
• Assess team composition and move crew as needed.
• Identify training and re‑training needs.
• Field guest complaints and assist in incident report completion.
• Help Managers ensure reports are turned in within 24 hours.
• Re‑train injured team members if injury was the cause.
• Call Safety Manager immediately if a team member needs medical attention.
• Perform other duties and responsibilities as required or requested.

Ongoing Responsibilities

• Support GM’s goal of ensuring team meets or exceeds turnover times.
• Assist with ride audits if needed; retrain or coach as necessary.
• Update stand‑up meeting information and communicate changes to other operations managers.
• Ensure the facility is well maintained and notify GM of required repairs.

Education

• High School diploma or GED equivalent required.
• Experience supervising, coaching, and developing staff.

Position Type / Expected Hours of Work

This part‑time position has hours and days determined by the General Manager. Evenings, weekends and some holidays are required as job duties demand.

Requirements

• Regularly required to talk or hear.
• Frequently required to stand, walk, bend, use hands to handle or feel, and reach with hands and arms.
• May lift at times up to 50 lbs.

Notice of E‑Verify Participation

Five Star Parks & Attractions participates in the E‑Verify program.

Equal Opportunity Employment

Five Star Parks & Attractions is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non‑merit factors. We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.