Superintendent, Maintenance (Paratransit) UTLO

Metropolitan Transportation Authority (MTA); New York (NY); On-site; USD 120,000 - 163,000; Full time

Job summary

Metropolitan Transportation Authority (MTA) in New York City seeks a Superintendent, Maintenance (Paratransit) to oversee standards and compliance for Paratransit vehicles. The role focuses on safety, maintenance, and compliance with NYSDMV Article 19-A and carrier contracts.

You will supervise audits, coordinate with contractors, and guide maintenance personnel on systems such as AVLM/GPS and camera tech, ensuring readiness of AAR fleets and adherence to MTA policies.

Qualifications

• Baccalaureate from an accredited college in XXXXX, (Delete if not applicable: ) or an equivalent combination of education and experience.
• 6 years of professional experience.
• 2 years of Managerial/Supervisory Experience.

Responsibilities

• Conduct random audits of carriers and oversee contractor vehicles, facilities, and records to ensure fleet safety and compliance.
• May travel out of state for quality-control inspections at vehicle manufacturing plants.
• Inspect, test, and approve new buses at vendor manufacturing plants.
• Support On-Board Vehicle Surveillance Camera Systems, AVLM/GPS Systems and Zero Emissions.
• Investigate customer complaints related to Access‑A‑Ride (AAR) vehicles.
• Assist with R&D of vehicle equipment to enhance the AAR customer experience.
• Provide carrier maintenance personnel with training on vehicle equipment and systems.
• Evaluate AAR vehicle service readiness at expiration term of carrier contracts.
• Retirement and liquidation of AAR vehicles per MTA policy.
• Evaluate reliability of vehicle manufacturer’s warranty repairs.

Skills

Vehicular maintenance

Mechanical experience

AAR maintenance practices

Personnel development

Decision making

Verbal and written communication

PC skills

Knowledge of light-duty vehicles

Knowledge of vehicle systems

Manufacturing/maintenance knowledge

Education

Bachelor's degree

Job description

Job Information

• Title: Superintendent, Maintenance (Paratransit)
• Authority: NYCT
• Department: Paratransit
• Division/Unit: Standards & Compliance
• Location: 33-00 Northern Blvd., Long Island City, NY 11101
• Hours: Various
• Telework (if Applicable):
• Reporting Manager (if Applicable): General Superintendent, Maintenance (Paratransit)
• Compensation: $141,664 (Grade HAYU/E)

Position Summary

The Standards and Compliance Unit is responsible for ensuring that all Paratransit revenue and non-revenue vehicles are safe and maintained in excellent condition, and that all Access-A-Ride (AAR) vehicles are in compliance with NYS Department of Motor Vehicle (NYSDMV) Article 19-A and the MTA New York City Transit carrier contracts.

Responsibilities

• Conduct random audits of carriers and oversee contractor vehicles, facilities, and records to ensure fleet safety and compliance.
• May be required to travel out of state as needed to perform quality‑control inspections at vehicle manufacturing plants for inspections, testing and approval of shipments of newly designed/built buses.
• Inspect, test, and approve new buses at vendor manufacturing plants.
• Selected candidates will be required to work with various contractors to support On-Board Vehicle Surveillance Camera Systems, AVLM/GPS Systems and Zero Emissions.
• Investigate customer complaints related to Access‑A‑Ride (AAR) vehicles.
• Assist with research and development of vehicle equipment to enhance the AAR customer experience.
• Provide carrier maintenance personnel with training on various vehicle equipment and systems to ensure vehicles are maintained in accordance with manufacturer’s requirements.
• Evaluation and determination of AAR vehicle service ready condition at expiration term of AAR carrier contracts.
• Retirement and liquidation of AAR vehicles in accordance with MTA policy.
• Evaluate and determine reliability of vehicle manufacturer’s warranty repairs.

Education and Experience

• Baccalaureate from an accredited college in XXXXX, (Delete if not applicable: ) or an equivalent combination of education and experience.
• 6 years of professional experience.
• 2 years of Managerial/Supervisory Experience.

Desired Skills

• Strong knowledge of vehicular maintenance operations and preventative maintenance procedures
• Mechanical experience (i.e. repairing passenger automobiles, trucks, buses, and heavy equipment)
• Knowledge of AAR Maintenance practices
• Experience in personnel development, work prioritization
• Must be able to make decisions rapidly and under pressure and effectively deal with availability of labor and equipment constraints
• Excellent verbal and written communication skills
• PC skills including knowledge of Microsoft Office applications
• Knowledge of light-duty revenue vehicles, new bus technologies, and the maintenance procedures/standards required to maintain them, including an understanding of specifications
• Knowledge of vehicle systems and components
• Knowledge of design, manufacturing processes, product testing and maintenance procedures

Selection Method

Based on evaluation of education, skills, experience, interview, and written assessment.

All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.

Other Information

Appointment may be at a comparable level to current level of selected candidate. (If necessary)

As an employee of MTA NYC Transit, you may be required to complete an annual financial disclosure statement with the state of New York, if your position earns more than $101,379 (this is subject to change) per year or if the position is designated as a policy maker.

For 55-a eligible titles:

Candidates selected for this position may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page

TA APPLICANTS MUST BE IN A PERMANENT CIVIL SERVICE STATUS IN THE TITLE(S). IF YOU ARE ON AN ESTABLISHED LIST, YOUR LIST NUMBER MUST BE REACHABLE TO BE CONSIDERED FOR APPOINTMENT. The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Additional Information

Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.