Sunrise Breakfast Attendant & Guest Experience Lead

ZMC Hotels, LLC; Colorado Springs (CO); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) plan

Employee discounts

$250 referral bonus

DailyPay

Job summary

ZMC Hotels, LLC is seeking a breakfast attendant to help prep, greet guests, and maintain clean service areas during the 5 am shift. You will be responsible for preparing the breakfast area, restocking supplies, and ensuring a welcoming atmosphere for guests throughout the shift.

The role emphasizes guest satisfaction, teamwork, and reliable basic computer skills to support daily operations and administratives tasks related to breakfast service.

Qualifications

• Highly organized.
• Thorough knowledge of guest service and satisfaction.
• Good verbal and written communication skills.
• Team environment with leadership responsibilities.
• Basic computational ability.
• Basic computer skills.

Responsibilities

• Maintain knowledge of daily house count, in-house groups, and features and services provided by the hotel.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Greet and acknowledge all arriving guests.
• Be aware of guests’ needs; assist in providing a pleasant experience.
• Promote and educate guests on all breakfast options available per brand standards.

Skills

Highly organized

Guest service knowledge

Communication skills

Team leadership

Numerical ability

Computer basics

Job description

ZMC Hotels, LLC is seeking a breakfast attendant to help prep, greet guests, and maintain clean service areas during the 5 am shift. You will be responsible for preparing the breakfast area, restocking supplies, and ensuring a welcoming atmosphere for guests throughout the shift.

The role emphasizes guest satisfaction, teamwork, and reliable basic computer skills to support daily operations and administratives tasks related to breakfast service.