Weekend Breakfast Lead — Guest Experience

ZMC Hotels; Pittsburgh (Allegheny County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Employee discounts

DailyPay

Job summary

ZMC Hotels is seeking a friendly breakfast attendant for weekend shifts in Pittsburgh. The role involves prepping food, cleaning, restocking, and greeting guests during morning hours, with a focus on delivering an excellent guest experience.

You will promote breakfast options, maintain smooth service, and help ensure a clean, inviting dining area. Opportunities for advancement and employee discounts are provided.

Qualifications

• Highly organized.
• Thorough knowledge of guest service and satisfaction.
• Good verbal and written communication skills.
• Team-oriented with ability to lead others.
• Basic computational ability and computer skills.

Responsibilities

• Maintain knowledge of daily house count, in-house groups, and hotel features and services.
• Monitor guest satisfaction scores and strive to improve them.
• Greet and acknowledge arriving guests.
• Identify guests' needs and assist to provide a pleasant experience.
• Promote and educate guests on breakfast options per brand standards.

Skills

Highly organized

Guest service

Communication skills

Team leadership

Basic math

Basic computer skills

Job description

ZMC Hotels is seeking a friendly breakfast attendant for weekend shifts in Pittsburgh. The role involves prepping food, cleaning, restocking, and greeting guests during morning hours, with a focus on delivering an excellent guest experience.

You will promote breakfast options, maintain smooth service, and help ensure a clean, inviting dining area. Opportunities for advancement and employee discounts are provided.