Sunrise Breakfast Lead — Guest Experience & Service

ZMC Hotels; New Albany (MS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

401(k) Plan

Employee Discounts

Referral Bonus

DailyPay

Job summary

ZMC Hotels in New Albany, MS is seeking a Breakfast Attendant to support our early morning service. You will be prepping the food, cleaning, restocking, and greeting guests during your shift, which starts around 5 am.

Join a friendly team in a busy hotel environment, learn brand standards for breakfast options, and help ensure a welcoming experience for every guest. We offer on-site training and opportunities to grow within the hotel family, with flexible schedules and employee perks.

Qualifications

• Highly organized and detail oriented.
• Thorough knowledge of guest service and satisfaction.
• Clear verbal and written communication skills.
• Experience working in a team with leadership responsibilities.
• Basic math and computer skills.

Responsibilities

• Maintain complete knowledge of daily house count, in-house groups, and features and services provided by the hotel.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Greet and acknowledge all arriving guests.
• Be aware of guests' needs; assist in providing a pleasant experience.
• Promote and educate guests on all breakfast options available per brand standards.

Skills

Highly organized

Guest service expertise

Excellent verbal and written

Team leadership

Basic computational ability

Basic computer skills

Job description

ZMC Hotels in New Albany, MS is seeking a Breakfast Attendant to support our early morning service. You will be prepping the food, cleaning, restocking, and greeting guests during your shift, which starts around 5 am.

Join a friendly team in a busy hotel environment, learn brand standards for breakfast options, and help ensure a welcoming experience for every guest. We offer on-site training and opportunities to grow within the hotel family, with flexible schedules and employee perks.