Substitute Services Delivery Lead
Pearson
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Job summary
Pearson in the United States is seeking a Supervisor, Substitute Services to lead substitute staffing, hire and onboard staff, and coach performance. You will manage customer relationships and drive efficiency across projects.
Reporting to the Senior Manager of Teaching and Substitute Services, you will supervise remote employees, monitor performance, and advance substitute effectiveness initiatives to ensure service continuity and outcomes.
Job description
Pearson in the United States is seeking a Supervisor, Substitute Services to lead substitute staffing, hire and onboard staff, and coach performance. You will manage customer relationships and drive efficiency across projects.
Reporting to the Senior Manager of Teaching and Substitute Services, you will supervise remote employees, monitor performance, and advance substitute effectiveness initiatives to ensure service continuity and outcomes.
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