Submeter Billing & Accounts Support Specialist

NextGenEnergyJobs; Exton, Northern (PA, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Metergy in Exton, PA is seeking a detail-oriented Administrative Associate to support account processing for residential and commercial properties. You will assist with tenant move-ins/outs, generate submeter utility bills, and liaise with customers to obtain needed information.

The role requires strong communication, problem-solving, and organizational skills, plus proficiency in Word/Excel and web-based meeting tools; you’ll work closely with multiple teams to ensure timely, accurate

Qualifications

• Bachelor's Degree preferred but relevant experience will be considered.
• Excellent written and verbal communication and presentation skills.
• Ability to identify and resolve problems in a timely manner.
• Ability to meet deadlines.
• Ability to gather and analyze information skillfully.

Responsibilities

• Assist Account Representatives with processing account changes for large volume of properties.
• Assist with processing overflow tenant submeter utility billings.
• Contact customers to obtain information as requested.
• Access customer accounting system daily to pull info for billing.
• Support other administrative tasks for Account Integration Team, Rates Department and Account Representative Team.

Skills

Written communication

Verbal communication

Problem solving

Time management

Attention to detail

Multitasking

Microsoft Word/Excel

Internet skills

Mathematical acumen

Teamwork

Education

Bachelor's Degree

Tools

Microsoft Word

Microsoft Excel

Online meeting platforms

Job description

Metergy in Exton, PA is seeking a detail-oriented Administrative Associate to support account processing for residential and commercial properties. You will assist with tenant move-ins/outs, generate submeter utility bills, and liaise with customers to obtain needed information.

The role requires strong communication, problem-solving, and organizational skills, plus proficiency in Word/Excel and web-based meeting tools; you’ll work closely with multiple teams to ensure timely, accurate