Assistant Billing Representative

NextGenEnergyJobs; Exton, Northern (PA, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Metergy in Exton, PA is seeking a detail-oriented Administrative Associate to support account processing for residential and commercial properties. You will assist with tenant move-ins/outs, generate submeter utility bills, and liaise with customers to obtain needed information.

The role requires strong communication, problem-solving, and organizational skills, plus proficiency in Word/Excel and web-based meeting tools; you’ll work closely with multiple teams to ensure timely, accurate

Qualifications

• Bachelor's Degree preferred but relevant experience will be considered.
• Excellent written and verbal communication and presentation skills.
• Ability to identify and resolve problems in a timely manner.
• Ability to meet deadlines.
• Ability to gather and analyze information skillfully.

Responsibilities

• Assist Account Representatives with processing account changes for large volume of properties.
• Assist with processing overflow tenant submeter utility billings.
• Contact customers to obtain information as requested.
• Access customer accounting system daily to pull info for billing.
• Support other administrative tasks for Account Integration Team, Rates Department and Account Representative Team.

Skills

Written communication

Verbal communication

Problem solving

Time management

Attention to detail

Multitasking

Microsoft Word/Excel

Internet skills

Mathematical acumen

Teamwork

Education

Bachelor's Degree

Tools

Microsoft Word

Microsoft Excel

Online meeting platforms

Job description

Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record.

Responsibilities

• Assist Account Representatives with processing account changes, including tenant move-ins and move-outs, for large volume of residential and commercial properties
• Assist Account Representative with processing overflow tenant submeter utility billings for the portfolio in a timely and efficient manner
• Contact customers when requested to obtain information
• Access customer’s accounting system daily to pull information necessary to process tenant submeter utility bills
• Assist Account Integration Team, Rates Department and Account Representative Team with other administrative tasks as needed

Requirements

• Bachelor's Degree from accredited four (4) year college preferred but will consider other relevant experience
• Excellent written and verbal communication and presentation skills
• Ability to identify and resolve problems in a timely manner
• Ability to meet deadlines is a must
• Ability to gather and analyze information skillfully and efficiently
• Strong attention to detail and excellent organizational and multitasking skills are essential
• Technological literacy including familiarity with Microsoft Word/Excel, and other industry-specific software and the ability to master new technologies as they come on-line
• Strong internet skills, including use of e-mail programs, group messaging, and use of online meeting platforms.
• Strong mathematical acumen
• Ability to effectively adapt to changes in the work environment and/or scope of work
• Ability to work well with others is essential