Subject Matter Expert

Atlas Copco Tools & Assembly Systems LLC; Bowling Green (KY); On-site; USD 60,000 - 90,000; Full time

Job summary

Atlas Copco Tools & Assembly Systems LLC is seeking a dynamic Subject Matter Expert to represent the Atlas Copco brand onsite at General Motors in Bowling Green, KY, where your expertise will help optimize manufacturing processes and tool performance.

In this role you will interface with the customer to promote Atlas Copco's excellence in torque tools and fastening solutions, troubleshoot tooling, data collection, and basic network connectivity issues, and ensure reliable communication with data

Qualifications

• 3-5 years in a production environment with automation, assembly tooling, or data collection systems.
• Strong troubleshooting abilities and mechanical aptitude.
• Customer-focused with proven service delivery.
• Ability to read schematics and understand data systems.

Responsibilities

• Be a Brand Ambassador interfacing with General Motors to promote Atlas Copco's torque tools and solutions.
• Troubleshoot tooling, fastening, and basic network connectivity to minimize downtime.
• Configure and troubleshoot tools and software within the customer's network environment.

Skills

Brand ambassador

Troubleshooting

Networking

Customer service

Reading schematics

MS Office

Education

High School Diploma or GED

Tools

MS Office

Networking

Database systems

Job description

Are you our next Subject Matter Expert?

At Atlas Copco, we don't just value the work you do; we value who you are. We're a global technology leader with a 150-year legacy, aiming to make a positive impact on industries and communities around the world. Our commitment to sustainability and innovation keeps us moving forward, and we're looking for dynamic individuals who want to be part of that journey

We are seeking a dynamic Subject Matter Expert (SME) to represent the Atlas Copco brand onsite at our customer, General Motors. In this pivotal role, you will engage directly with our customer to optimize their torque tools and fastening equipment, making a tangible impact on their operations

What You'll Do:

• Be a Brand Ambassador: Interface with our customer to promote Atlas Copco's commitment to excellence in torque tools and fastening solutions.
• Troubleshoot & Resolve Issues: Quickly diagnose and resolve tooling, fastening, and basic network connectivity challenges to minimize downtime.
• Networking Support: Configure, connect, and troubleshoot Atlas Copco tools and software within the customer's network environment, ensuring proper communication with data systems and reporting tools.

You will report directly to the Site Manager and work onsite daily at General Motor's Bowling Green, KY facility. This opening is on 1st shift.

To succeed, you will need

• Experience: 3-5years in a production environment with manufacturing automation, assembly tooling, or data collection systems.
• Mechanical Aptitude: Strong troubleshooting abilities
• Customer-Focused: Proven experience in delivering exceptional customer service.
• Technical Aptitude: Ability to read and comprehend schematics. Proficiency in MS Office, networking, and database systems.
• Education: High School Diploma or GED.
• Physical Capability: Ability to lift up to 60 pounds.

In return, we offer

• Professional Development: Opportunities for growth, training, and career advancement.
• Comprehensive Benefits: Medical, Dental, Vision, Disability, Life, and more.
• Financial Security: 401(k) with a baseline company contribution and matching opportunities starting at 6%, increasing further with tenure.
• Work-Life Balance: Generous paid time off, a comprehensive holiday package, and flexible scheduling options where available to support your well-being.
• Family Support: Paid Maternity & Paternity Leave.
• Wellness Perks: Gym, Education, and Health Reimbursements.
• Rewarding Culture: An inclusive environment that celebrates innovation, teamwork, and diversity.