Technical Site Specialist

Atlas Copco; Louisville (KY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Professional development

Medical, dental, vision

401(k) with company match

Paid time off

Maternity & paternity leave

Wellness reimbursements

Inclusive culture

Job summary

Atlas Copco is seeking a dynamic Subject Matter Expert to represent the brand onsite at General Motors in Bowling Green, KY. You will engage with the customer to optimize torque tools and fastening equipment, delivering measurable improvements to operations.

You will report to the Site Manager and work on 1st shift, leveraging your 3–5 years in manufacturing automation, troubleshooting skills, and ability to read schematics to keep tooling running and data flowing.

Qualifications

• 3–5 years in a production environment with manufacturing automation, tooling, or data collection systems.
• Ability to read and comprehend schematics.
• Strong troubleshooting and problem-solving abilities.
• Customer-focused with proven service experience.
• High School Diploma or GED.
• Physical ability to lift up to 60 pounds.

Responsibilities

• Be a Brand Ambassador: Interface with the customer to promote Atlas Copco’s tooling solutions.
• Troubleshoot & Resolve Issues: Diagnose and fix tooling, fastening, and basic network connectivity problems.
• Networking Support: Configure and troubleshoot Atlas Copco tools and software within the customer’s network.

Skills

Troubleshooting

Customer service

Reading schematics

Mechanical aptitude

Networking basics

Education

High School Diploma or GED

Tools

MS Office

Networking

Database systems

Job description

Your role

At Atlas Copco, we don’t just value the work you do; we value who you are. We’re a global technology leader with a 150-year legacy, aiming to make a positive impact on industries and communities around the world. Our commitment to sustainability and innovation keeps us moving forward, and we’re looking for dynamic individuals who want to be part of that journey.

Are you our next Subject Matter Expert?

We are seeking a dynamic Subject Matter Expert (SME) to represent the Atlas Copco brand onsite at our customer, General Motors. In this pivotal role, you will engage directly with our customer to optimize their torque tools and fastening equipment, making a tangible impact on their operations.

What You’ll Do

• Be a Brand Ambassador: Interface with our customer to promote Atlas Copco’s commitment to excellence in torque tools and fastening solutions.
• Troubleshoot & Resolve Issues: Quickly diagnose and resolve tooling, fastening, and basic network connectivity challenges to minimize downtime.
• Networking Support: Configure, connect, and troubleshoot Atlas Copco tools and software within the customer’s network environment, ensuring proper communication with data systems and reporting tools.

You will report directly to the Site Manager and work onsite daily at General Motor's Bowling Green, KY facility. This opening is on 1st shift.

To succeed, you will need

• Experience: 3-5 years in a production environment with manufacturing automation, assembly tooling, or data collection systems.
• Mechanical Aptitude: Strong troubleshooting abilities
• Customer-Focused: Proven experience in delivering exceptional customer service.
• Technical Aptitude: Ability to read and comprehend schematics. Proficiency in MS Office, networking, and database systems.
• Education: High School Diploma or GED.
• Physical Capability: Ability to lift up to 60 pounds.

In return, we offer

• Professional Development: Opportunities for growth, training, and career advancement.
• Comprehensive Benefits: Medical, Dental, Vision, Disability, Life, and more.
• Financial Security: 401(k) with a baseline company contribution and matching opportunities starting at 6%, increasing further with tenure.
• Work-Life Balance: Generous paid time off, a comprehensive holiday package, and flexible scheduling options where available to support your well-being.
• Family Support: Paid Maternity & Paternity Leave.
• Wellness Perks: Gym, Education, and Health Reimbursements.
• Rewarding Culture: An inclusive environment that celebrates innovation, teamwork, and diversity.

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.