Technical Site Specialist

Atlas Copco; Bowling Green (KY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Professional Development

Comprehensive Benefits

401(k) with company match

Paid time off

Maternity & Paternity Leave

Job summary

Atlas Copco is seeking a dynamic Subject Matter Expert to represent the brand onsite at General Motors in Bowling Green, KY. You will optimize torque tools and fastening equipment, engage directly with the customer, and promote Atlas Copco’s excellence in tooling solutions.

Reporting to the Site Manager, you will troubleshoot equipment and network connectivity, ensuring seamless integration with data systems and reporting tools on first shift.

Qualifications

• 3–5 years in a production environment with manufacturing automation, assembly tooling, or data collection systems.
• Strong troubleshooting abilities.
• Proven experience in delivering exceptional customer service.
• Ability to read and comprehend schematics; proficiency in MS Office, networking, and databases.

Responsibilities

• Interface with the customer to promote Atlas Copco’s torque tools and fastening solutions.
• Diagnose and resolve tooling, fastening, and basic network connectivity issues to minimize downtime.
• Configure, connect, and troubleshoot Atlas Copco tools and software within the customer’s network environment.

Skills

Production experience

Troubleshooting

Customer service

Reading schematics

MS Office & Networking

Data collection systems

Education

High School Diploma or GED

Tools

MS Office

Networking

Database systems

Job description

Your role

At Atlas Copco, we don’t just value the work you do; we value who you are. We’re a global technology leader with a 150-year legacy, aiming to make a positive impact on industries and communities around the world. Our commitment to sustainability and innovation keeps us moving forward, and we’re looking for dynamic individuals who want to be part of that journey.

Are you our next Subject Matter Expert?

We are seeking a dynamic Subject Matter Expert (SME) to represent the Atlas Copco brand onsite at our customer, General Motors. In this pivotal role, you will engage directly with our customer to optimize their torque tools and fastening equipment, making a tangible impact on their operations.

What You’ll Do

• Be a Brand Ambassador: Interface with our customer to promote Atlas Copco’s commitment to excellence in torque tools and fastening solutions.
• Troubleshoot & Resolve Issues: Quickly diagnose and resolve tooling, fastening, and basic network connectivity challenges to minimize downtime.
• Networking Support: Configure, connect, and troubleshoot Atlas Copco tools and software within the customer’s network environment, ensuring proper communication with data systems and reporting tools.

You will report directly to the Site Manager and work onsite daily at General Motor's Bowling Green, KY facility. This opening is on 1st shift.

To succeed, you will need

• Experience: 3-5 years in a production environment with manufacturing automation, assembly tooling, or data collection systems.
• Mechanical Aptitude: Strong troubleshooting abilities
• Customer-Focused: Proven experience in delivering exceptional customer service.
• Technical Aptitude: Ability to read and comprehend schematics. Proficiency in MS Office, networking, and database systems.
• Education: High School Diploma or GED.
• Physical Capability: Ability to lift up to 60 pounds.

In return, we offer

• Professional Development: Opportunities for growth, training, and career advancement.
• Comprehensive Benefits: Medical, Dental, Vision, Disability, Life, and more.
• Financial Security: 401(k) with a baseline company contribution and matching opportunities starting at 6%, increasing further with tenure.
• Work-Life Balance: Generous paid time off, a comprehensive holiday package, and flexible scheduling options where available to support your well-being.
• Family Support: Paid Maternity & Paternity Leave.
• Wellness Perks: Gym, Education, and Health Reimbursements.
• Rewarding Culture: An inclusive environment that celebrates innovation, teamwork, and diversity.

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.