Technical Site Specialist

Atlas Copco Tools & Assembly Systems LLC; Savannah (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) matching

Paid time off

Holiday pay

Flexible scheduling

Maternity leave

Paternity leave

Wellness reimbursements

Career development

Job summary

Atlas Copco Tools & Assembly Systems LLC in Savannah, GA seeks a dynamic Subject Matter Expert to represent the Atlas Copco brand onsite at MOBIS, optimizing torque tools and fastening equipment, and improving operations.

You will perform maintenance, calibrations, troubleshoot issues, and support network connectivity and data reporting to minimize downtime; report to Site Manager and work on second shift.

Qualifications

• 3-5 years in a production environment with automation, tooling, or data collection systems.
• Strong troubleshooting abilities and mechanical aptitude.
• Experience delivering customer service and support.
• Ability to read schematics; proficient in MS Office, networking, and databases.
• High School diploma or GED required; able to lift up to 60 pounds.

Responsibilities

• Be a Brand Ambassador interfacing with the customer to promote Atlas Copco excellence in torque tools and fastening solutions.
• Maintain and calibrate tools; perform preventative maintenance and checks for peak performance.
• Troubleshoot and resolve tooling, fastening, and basic network issues to minimize downtime.
• Repair and optimize equipment; perform upgrades and adjustments for reliability.
• Provide networking support to connect Atlas Copco tools and software within the customer network and data reporting tools.

Skills

Production experience

Mechanical troubleshooting

Customer service

Technical aptitude

Reading schematics

MS Office

Networking

Database systems

Physical ability

Education

High School Diploma or GED

Tools

Networking tools

Job description

Your role

At Atlas Copco, we don't just value the work you do; we value who you are. We're a global technology leader with a 150-year legacy, aiming to make a positive impact on industries and communities around the world. Our commitment to sustainability and innovation keeps us moving forward, and we're looking for dynamic individuals who want to be part of that journey.

Are you our next Subject Matter Expert?

We are seeking a dynamic Subject Matter Expert (SME) to represent the Atlas Copco brand onsite at our customer, MOBIS. In this pivotal role, you will engage directly with our customer to optimize their torque tools and fastening equipment, making a tangible impact on their operations.

What You'll Do

• Be a Brand Ambassador: Interface with our customer to promote Atlas Copco's commitment to excellence in torque tools and fastening solutions.
• Maintain & Calibrate Tools: Perform preventative maintenance, calibration, and performance checks to ensure tools run at peak efficiency.
• Troubleshoot & Resolve Issues: Quickly diagnose and resolve tooling, fastening, and basic network connectivity challenges to minimize downtime.
• Repair & Optimize Equipment: Conduct repairs, upgrades, and adjustments to enhance productivity and tool reliability.
• Networking Support: Configure, connect, and troubleshoot Atlas Copco tools and software within the customer's network environment, ensuring proper communication with data systems and reporting tools.

You will report directly to the Site Manager and work onsite daily at MOBIS' Savannah, GA facility. This opening is on 2nd shift.

To succeed, you will need

• Experience: 3-5years in a production environment with manufacturing automation, assembly tooling, or data collection systems.
• Mechanical Aptitude: Strong troubleshooting abilities
• Customer-Focused: Proven experience in delivering exceptional customer service.
• Technical Aptitude: Ability to read and comprehend schematics. Proficiency in MS Office, networking, and database systems.
• Education: High School Diploma or GED.
• Physical Capability: Ability to lift up to 60 pounds.

In return, we offer

At Atlas Copco, we know that work is more than just a job. Here's what we offer to keep you happy, healthy, and inspired:

• Professional Development: Opportunities for growth, training, and career advancement.
• Comprehensive Benefits: Medical, Dental, Vision, Disability, Life, and more.
• Financial Security: 401(k) with a baseline company contribution and matching opportunities starting at 6%, increasing further with tenure.
• Work-Life Balance: Generous paid time off, a comprehensive holiday package, and flexible scheduling options where available to support your well-being.
• Family Support: Paid Maternity & Paternity Leave.
• Wellness Perks: Gym, Education, and Health Reimbursements.
• Rewarding Culture: An inclusive environment that celebrates innovation, teamwork, and diversity.