Stylist & Brand Ambassador - Personal Styling

Madewell; Palo Alto (CA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

60% discount on brand products

401(k) matching

Job summary

Madewell in Palo Alto seeks a Stylist to be a key brand ambassador, delivering outstanding customer service that builds loyal connections and drives store profitability. You will embody product passion and share expertise across the team.

You’ll excel in a high-energy, incentive-focused environment, using clienteling, events, and personalized interactions to grow sales while staying current with fashion trends and local community interests.

Qualifications

• Experience in one-to-one clienteling.
• Thrive in a results-driven environment.
• Stay up to date with fashion trends and industry developments.
• Exhibit teamwork, flexibility and courtesy.

Responsibilities

• Excel in the incentive-based styling program by meeting SPH and KPI goals.
• Be the brand ambassador and product expert, building incremental sales.
• Utilize in-store relationships and loyalty programs to attract and retain clients.
• Build authentic client relationships and provide personalized interactions.
• Deliver a best-in-class styling experience aligned with service expectations.
• Know the store's neighborhood, events, influencers and style-makers.
• Host appointments and in-store events through community outreach.
• Stay informed about competitors and local trends.
• Share product feedback with management.

Skills

One-to-one clienteling

Results-driven

Strong problem-solving

Teamwork

Scheduling flexibility

Fashion trend awareness

Customer service

Job description

Madewell in Palo Alto seeks a Stylist to be a key brand ambassador, delivering outstanding customer service that builds loyal connections and drives store profitability. You will embody product passion and share expertise across the team.

You’ll excel in a high-energy, incentive-focused environment, using clienteling, events, and personalized interactions to grow sales while staying current with fashion trends and local community interests.