Stylist & Brand Ambassador — Clienteling & Style Creator

Madewell; Seattle (WA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Competitive base pay

Bonus programs

Employee discount up to 60%

401(k) plan with company matching

Job summary

Madewell in Seattle is seeking a Stylist to be a key brand ambassador, delivering exceptional customer service and driving store profitability. You will help customers find their authentic style while spreading product knowledge across the team.

You will excel in an incentive-based styling program, build client relationships, and leverage loyalty programs to attract and retain clients, contributing to a vibrant, fashion-forward store culture.

Qualifications

• One-to-one clienteling experience.
• Thrives in a results-driven environment.
• Passion for brand, customers, and teams.
• Stay up to date with fashion trends.

Responsibilities

• Excel in incentive-based styling program by meeting SPH and KPI goals.
• Build and act as brand ambassador and product expert to drive incremental sales.
• Utilize in-store relationships, customer profiles, and loyalty program to attract and retain clients.
• Foster authentic, personalized client interactions and one-to-one clienteling.
• Provide a best-in-class styling experience while upholding service expectations from training.
• Know the store’s neighborhood, events, local influencers, and style-makers.
• Identify and host appointments and in-store events via community networks and marketing.

Skills

Clienteling

Sales

Customer service

Job description

Madewell in Seattle is seeking a Stylist to be a key brand ambassador, delivering exceptional customer service and driving store profitability. You will help customers find their authentic style while spreading product knowledge across the team.

You will excel in an incentive-based styling program, build client relationships, and leverage loyalty programs to attract and retain clients, contributing to a vibrant, fashion-forward store culture.