Brand Stylist & Clienteling Pro | Elevate In-Store Style

Madewell; Green Hills (TN); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Competitive base pay and bonus

Up to 60% discount on branded product

Discounts on entertainment, travel,‑f

401(k) plan with company matching

Job summary

Madewell is seeking a Stylist to act as a key brand ambassador, delivering outstanding customer service and driving store profitability through expert product knowledge and personal styling.

You will cultivate loyalty by using clienteling, in-store relationships, and the loyalty program to attract and retain clients, while staying current with fashion trends and community events. This role requires flexibility for nights, weekends, and holidays and physical ability to lift up to 40 pounds.

Qualifications

• Have previous experience in one-to-one clienteling.
• Thrive in a results-driven environment.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Exhibit teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including: nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Excel in the incentive-based styling program by meeting the required sales per hour (SPH) and key performance indicator (KPI) goals.
• Be the brand ambassador & product expert, building incremental sales through wardrobing.
• Utilize in-store relationships, customer profiles, and the loyalty program to attract and retain new clients.
• Build meaningful, lasting relationships through authentic, personalized interactions and one-to-one clienteling.
• Deliver a best-in-class styling experience while embodying the service expectations outlined in our selling training.
• Know your store’s neighborhood; the events, artists, local influencers and style-makers.
• Identify and host appointments and in-store events through community networking, local marketing, and college outreach.
• Stay informed about our competitors, current trends, and the interests of the local community.
• Share product feedback, insights, and ideas with the management team.

Skills

Clienteling

Teamwork

Flexibility

Problem solving

Fashion trends

Job description

Madewell is seeking a Stylist to act as a key brand ambassador, delivering outstanding customer service and driving store profitability through expert product knowledge and personal styling.

You will cultivate loyalty by using clienteling, in-store relationships, and the loyalty program to attract and retain clients, while staying current with fashion trends and community events. This role requires flexibility for nights, weekends, and holidays and physical ability to lift up to 40 pounds.