Brand Stylist & Clienteling Pro

J.Crew Factory; New York (NY); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Competitive base pay & bonus programs

Up to 60% discount on branded product

Discounts on entertainment, travel, 
&

401(k) plan with company matching

Job summary

Madewell in New York, NY is seeking a full-time Stylist to act as a brand ambassador, delivering exceptional customer service and driving store profitability. You will build loyal client relationships, excel in styling, and host in-store events while staying connected to local fashion trends.

The role emphasizes personal styling, clienteling, and collaboration with the team to meet sales goals and enhance the customer experience in-store.

Qualifications

• Previous experience in one-to-one clienteling.
• Thrive in a results-driven environment.
• Stay up to date with current fashion trends and industry developments.
• Exhibit teamwork, flexibility, and courtesy while executing tasks.
• Scheduling flexibility, including nights, weekends and holidays.

Responsibilities

• Excel in the incentive-based styling program by meeting SPH and KPI goals.
• Be the brand ambassador & product expert, building incremental sales through wardrobing.
• Utilize in-store relationships, customer profiles, and the loyalty program to attract and retain new clients.
• Host appointments and in-store events through community networking, local marketing, and college outreach.
• Share product feedback, insights, and ideas with the management team.

Skills

One-to-one clienteling

Brand ambassador

Customer service

Teamwork

Problem solving

Job description

Madewell in New York, NY is seeking a full-time Stylist to act as a brand ambassador, delivering exceptional customer service and driving store profitability. You will build loyal client relationships, excel in styling, and host in-store events while staying connected to local fashion trends.

The role emphasizes personal styling, clienteling, and collaboration with the team to meet sales goals and enhance the customer experience in-store.