Brand Stylist & Personal Style Consultant

Madewell; San Francisco (CA); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Competitive base pay and bonus

Up to 60% discount on Madewell product

Discounts on entertainment, travel, &

401(k) plan with company match

Job summary

Madewell in San Francisco seeks a stylist who embodies personal style and product passion, delivering outstanding customer service that builds loyal connections and drives store profitability.

You will help customers find their authentic selves while sharing product knowledge, contributing to a culture of fashion expertise across the team and delivering a high-touch, personalized shopping experience.

Qualifications

• Must be at least 18 years old.
• Have previous experience in one-to-one clienteling.
• Thrive in a results-driven environment.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Exhibit teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Excel in the incentive-based styling program by meeting the required sales per hour (SPH) and KPI goals.
• Be the brand ambassador & product expert, building incremental sales through wardrobing.
• Utilize in-store relationships, customer profiles, and the loyalty program to attract and retain new clients.
• Build meaningful, lasting relationships through authentic, personalized interactions and one-to-one clienteling.
• Deliver a best-in-class styling experience while embodying the service expectations outlined in our selling training.
• Know your store’s neighborhood; the events, artists, local influencers and style-makers.
• Identify and host appointments and in-store events through community networking, local marketing, and college outreach.
• Stay informed about our competitors, current trends, and the interests of the local community.
• Share product feedback, insights, and ideas with the management team.

Skills

One-to-one clienteling

Customer service oriented

Fashion knowledge

Teamwork

Flexible scheduling

Job description

Madewell in San Francisco seeks a stylist who embodies personal style and product passion, delivering outstanding customer service that builds loyal connections and drives store profitability.

You will help customers find their authentic selves while sharing product knowledge, contributing to a culture of fashion expertise across the team and delivering a high-touch, personalized shopping experience.