Stylist

Brobston Group; New York (NY); On-site; USD 52,000 - 68,000; Full time

Job summary

Brobston Group is seeking a Chloe Stylist to welcome guests and provide trusted fashion guidance, building lasting client relationships that boost store sales and brand experience.

You will deliver personalized service, maintain VIP client profiles, and support omnichannel sales while upholding luxury store standards and teamwork.

Qualifications

• Strong customer service and relationship-building skills.
• Ability to contribute to sales, CRM, and performance targets.
• Commitment to maintaining a polished appearance and a luxurious store environment.
• Ability to work collaboratively with colleagues and managers.

Responsibilities

• Deliver personalized service, develop long-term client relationships, and use clienteling tools to meet CRM targets.
• Maintain client profiles and notes, with particular attention to your portfolio of very important clients.
• Support sales and omnichannel services, and work toward individual and store sales and KPI targets.
• Maintain store and back-of-house standards, participate in inventory, and support after-sales service.
• Complete training, follow company policies and guidelines, and communicate store repair needs to management.

Skills

Customer service

Relationship-building

CRM targets

Team collaboration

Job description

Summary

As a Chloé Stylist, you welcome guests and serve as a trusted advisor, creating an exceptional experience while representing the Maison. You build lasting client relationships and contribute to store sales and business goals.

Responsibilities

• Deliver personalized service, develop long-term client relationships, and use clienteling tools to meet CRM targets.
• Maintain client profiles and notes, with particular attention to your portfolio of very important clients.
• Support sales and omnichannel services, and work toward individual and store sales and KPI targets.
• Maintain store and back-of-house standards, participate in inventory, and support after-sales service.
• Complete training, follow company policies and guidelines, and communicate store repair needs to management.

Requirements

• Strong customer service and relationship-building skills.
• Ability to contribute to sales, CRM, and performance targets.
• Commitment to maintaining a polished appearance and a luxurious store environment.
• Ability to work collaboratively with colleagues and managers.