Stylist

Brobston Group; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

The Stylist at Brobston Group welcomes guests into the Maison and serves as a trusted advisor, delivering an exceptional client experience while building lasting client relationships and supporting sales and CRM goals.

In this role you will meet store sales and CRM targets using omnichannel services, maintain luxury store standards, assist after-sales clients, and participate in training and policies to uphold the brand.

Qualifications

• Deliver excellent customer service while building lasting client relationships.
• Meet sales and CRM targets with a client-centric approach.
• Maintain luxury store standards and operate with integrity.

Responsibilities

• Develop long-term client relationships through personalized outreach and accurate client data.
• Meet sales, KPI, and CRM targets while using omnichannel services to grow sales.
• Maintain store and back-of-house standards and support inventory activities.
• Assist after-sales clients and follow up to ensure excellent service.
• Complete required training and follow company policies and activities.

Skills

Customer service

Client relationships

Sales focus

Teamwork

Communication

Job description

Summary

The Stylist welcomes guests into the Maison and serves as a trusted advisor, delivering an exceptional client experience. This role builds lasting client relationships, supports sales and CRM goals, and contributes to an impeccable store environment.

Responsibilities

• Develop long-term client relationships through personalized outreach, clienteling tools, and accurate client data capture.
• Meet individual and store sales, KPI, and CRM targets while using omnichannel services to grow sales.
• Maintain store and back-of-house standards, support inventory activities, and report repair needs.
• Assist after-sales clients and follow up to ensure excellent service.
• Complete required training and follow company policies, standards, and commercial activities.

Requirements

• Ability to deliver excellent customer service and build lasting client relationships.
• Strong teamwork, communication, and sales focus.
• Commitment to maintaining luxury store standards and meeting sales and CRM objectives.