Style Concierge - Elevate Customer Experience & Growth

KnitWell Group; Germantown (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT in Germantown, TN is seeking a Sales Associate to be the brand ambassador, guiding customers through their shopping journey with personalized styling while keeping the sales floor looking inviting and organized.

You will collaborate with your team to create memorable customer experiences, use technology and the POS to support seamless omnichannel shopping, and help meet store goals while upholding visual and service standards.

Qualifications

• Sales experience or customer-focused experience.
• Hospitality mindset when engaging with customers.
• Flexible availability including evenings, weekends, and holidays.
• Proficient with point-of-sale systems.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Skills

Customer-focused experience

Hospitality mindset

Flexible availability

Technology proficiency

Decision making

Tools

POS system

Job description

LOFT in Germantown, TN is seeking a Sales Associate to be the brand ambassador, guiding customers through their shopping journey with personalized styling while keeping the sales floor looking inviting and organized.

You will collaborate with your team to create memorable customer experiences, use technology and the POS to support seamless omnichannel shopping, and help meet store goals while upholding visual and service standards.