Style Concierge & Customer Experience Advocate

LOFT Outlet; Charlotte (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community philanthropy partnerships

Job summary

LOFT Outlet is seeking a Sales Associate to connect with customers, offer personalized styling recommendations, and keep the sales floor visually appealing. You will collaborate with the team to deliver a welcoming environment and guide customers through their shopping journey.

Ideal candidates bring customer-focused experience, a hospitality mindset, and flexibility to work evenings, weekends, and holidays while leveraging POS and store technology to support a seamless shopping experience.

Qualifications

• Customer-focused experience preferred.
• Hospitality mindset when engaging with customers.
• Willing to work evenings, weekends, and holidays.

Responsibilities

• Connect with customers and listen to needs to create personalized experiences.
• Share product knowledge and recommendations to help style the customer.
• Uphold visual and operational standards on the sales floor.
• Use available tools to provide a seamless omnichannel experience.

Skills

Customer service

Hospitality mindset

Tech savviness

POS system

Tools

POS system

Job description

LOFT Outlet is seeking a Sales Associate to connect with customers, offer personalized styling recommendations, and keep the sales floor visually appealing. You will collaborate with the team to deliver a welcoming environment and guide customers through their shopping journey.

Ideal candidates bring customer-focused experience, a hospitality mindset, and flexibility to work evenings, weekends, and holidays while leveraging POS and store technology to support a seamless shopping experience.