Styling & Customer Experience Specialist

LOFT; Richmond (VA); On-site; USD 14,000 - 22,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact through philanthropic

part time flexibility

Job summary

LOFT is seeking a Sales Associate to act as a brand ambassador, guiding customers with personalized styling and ensuring an inviting shopping environment. You will keep merchandise organized and collaborate with the team to deliver exceptional customer experiences on the sales floor.

You bring hospitality, a customer-first mindset, and tech-savvy skills to operate the POS and stay informed about promotions. This role supports our omnichannel approach and emphasizes teamwork and initiative.

Qualifications

• Sales Associate or customer-focused experience (preferred).
• Hospitality mindset when engaging with customers.
• Flexible availability – including evenings, weekends, and holidays.
• Technology proficient and ability to operate a point-of-sale system.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Connect with customers and guide their shopping journey with personalized styling recommendations.
• Keep the store organized and visually appealing to impress customers.
• Collaborate with the team to create personalized customer experiences and maintain an inviting environment on the sales floor.
• Use available tools to provide a seamless omnichannel shopping experience and stay informed on promotions.
• Partner with store leaders to achieve goals and daily expectations.

Skills

Customer service

Hospitality mindset

POS system

Technology proficient

Team collaboration

Flexible availability

Job description

LOFT is seeking a Sales Associate to act as a brand ambassador, guiding customers with personalized styling and ensuring an inviting shopping environment. You will keep merchandise organized and collaborate with the team to deliver exceptional customer experiences on the sales floor.

You bring hospitality, a customer-first mindset, and tech-savvy skills to operate the POS and stay informed about promotions. This role supports our omnichannel approach and emphasizes teamwork and initiative.