Style Advisor & Customer Experience Pro

Gap Inc.; United States; On-site; USD 28,000 - 36,000; Full time

Job summary

Gap Inc. is seeking a customer-focused retail associate to engage with customers, educate them about merchandise, and outfit outfits that fit personal styles.

You will become an expert on our brand’s products, promotions, and loyalty programs, delivering a premium shopping experience on the sales floor. You will leverage brand standards and omni-channel tools to create a frictionless customer journey while supporting store operations, fitting rooms, and checkout processes.

Qualifications

• Strong customer service and communication skills
• Ability to learn brand selling behaviors and loyalty programs
• Comfort using technology to engage customers

Responsibilities

• Become brand expert to educate and outfit customers
• Acknowledge customers and locate merchandise efficiently
• Offer style suggestions using displays for inspiration
• Promote loyalty programs to drive engagement
• Utilize omni-channel offerings for a seamless experience
• Support sales floor, fitting rooms, checkout, and back-of-house as needed
• Be courteous and responsive to requests
• Exchange and verify job-related information to assist teams

Skills

Customer service

Communication

Tech-savvy

Job description

Gap Inc. is seeking a customer-focused retail associate to engage with customers, educate them about merchandise, and outfit outfits that fit personal styles.

You will become an expert on our brand’s products, promotions, and loyalty programs, delivering a premium shopping experience on the sales floor. You will leverage brand standards and omni-channel tools to create a frictionless customer journey while supporting store operations, fitting rooms, and checkout processes.