Style & Customer Experience Associate

Gap Inc.; United States; On-site; USD 30,000 - 38,000; Part time

Job summary

Gap Inc. is seeking a friendly retail associate to engage customers on the sales floor, share product knowledge, and help build outfits that reflect current promotions and events.

You will educate customers about loyalty programs and use omnichannel tools to ensure a seamless shopping experience. You will support various store operations, including fitting rooms and checkout, while delivering courteous, efficient service and contributing to brand loyalty.

Qualifications

• Excellent customer service skills.
• Strong communication and interpersonal abilities.
• Ability to learn product and brand quickly.
• Team player and collaborative.

Responsibilities

• Engage customers and provide friendly, knowledgeable assistance across product categories.
• Acknowledge and assist customers; locate merchandise efficiently and answer questions accurately.
• Offer style and outfit suggestions to help customers build looks.
• Educate customers about loyalty programs to drive engagement and repeat visits.
• Leverage omni-channel options to deliver a seamless shopping experience.
• Support sales floor, fitting rooms, checkout, and back-of-house as needed.
• Respond promptly and courteously to internal and external requests.
• Exchange and verify information to provide effective support.

Skills

Customer service

Communication

Problem solving

Job description

Gap Inc. is seeking a friendly retail associate to engage customers on the sales floor, share product knowledge, and help build outfits that reflect current promotions and events.

You will educate customers about loyalty programs and use omnichannel tools to ensure a seamless shopping experience. You will support various store operations, including fitting rooms and checkout, while delivering courteous, efficient service and contributing to brand loyalty.