Styling & Customer Experience Associate

Gap Inc.; United States; On-site; USD 21,000 - 26,000; Part time

Job summary

Gap Inc. is seeking a Customer Service Associate to engage customers, share fashion knowledge, and outfit shoppers with current merchandise. You will explain promotions and events while delivering a seamless brand experience on the sales floor.

You will educate customers about loyalty programs and assist across sales floor, fitting rooms, and checkout to ensure a smooth, productive shopping experience.

Qualifications

• Completed job readiness training at Gap Inc nonprofit partner.
• Effective communicator who uses technology to engage customers and teammates.
• Problem solver focused on continuous improvement; open to feedback.
• Able to handle customer interactions courteously and professionally.
• Willing to learn procedures through on-the-job training.

Responsibilities

• Acknowledge and assist customers; locate merchandise efficiently; answer questions quickly and accurately.
• Offer style and outfit suggestions using mannequins and displays.
• Promote loyalty by educating customers about loyalty programs.
• Leverage omni-channel offerings to deliver a frictionless customer experience.
• Support sales floor, fitting room, checkout, back-of-house processes as required.
• Be courteous and responsive to internal/external requests.
• Exchange and verify job-related information to provide support.

Skills

Communication skills

Customer service oriented

Team collaboration

Tech-savvy

Education

Job readiness training (Gap Inc nonprofit partner)

Job description

Gap Inc. is seeking a Customer Service Associate to engage customers, share fashion knowledge, and outfit shoppers with current merchandise. You will explain promotions and events while delivering a seamless brand experience on the sales floor.

You will educate customers about loyalty programs and assist across sales floor, fitting rooms, and checkout to ensure a smooth, productive shopping experience.