Style Advisor & Customer Experience Champion

H&M; Katy (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Staff discount

Incentive Program (HIP)

Development opportunities

Job summary

H&M is seeking a Sales Advisor to deliver exceptional customer service and guide customers through the store experience. You will promote fashion trends, assist with store operations, and help maintain a neat, engaging sales floor.

You will engage customers with product knowledge, support loyalty initiatives, and collaborate with the team to meet sales targets. This role emphasizes a friendly, inclusive store environment and adaptable, proactive service.

Qualifications

• Minimum interest in fashion and customer service experience.
• Excellent communication and interpersonal skills.
• Able to work in a collaborative, fast-paced retail environment.
• Willing to engage customers and promote products.
• Take part in onboarding and training programs.

Responsibilities

• Provide excellent customer service and guide customers through the store.
• Engage with customers to understand needs and promote products.
• Promote loyalty program and in-store sustainability initiatives.
• Support store management to reach sales targets.
• Maintain clean, organized sales floor and back of house areas.
• Assist with garment care, presentation and stock replenishment.

Skills

Customer service

Communication

Fashion knowledge

Sales ability

Team collaboration

Job description

H&M is seeking a Sales Advisor to deliver exceptional customer service and guide customers through the store experience. You will promote fashion trends, assist with store operations, and help maintain a neat, engaging sales floor.

You will engage customers with product knowledge, support loyalty initiatives, and collaborate with the team to meet sales targets. This role emphasizes a friendly, inclusive store environment and adaptable, proactive service.