Fashion Sales Specialist & Customer Experience

H&M; Auburn Hills (MI); On-site; USD 19,000 - 25,000; Full time

Job summary

H&M is seeking a Sales Advisor to deliver outstanding customer service and actively assist customers in finding fashion items that suit their style. You will guide shoppers through the store, promote our loyalty initiatives, and contribute to a clean, engaging selling floor.

This role emphasizes fashion knowledge, communication, and teamwork to meet daily sales goals. You will participate in product presentation, stock replenishment, and back-of-house support, ensuring a positive shopping

Qualifications

• Customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to learn product details and convey them to customers.

Responsibilities

• Provide excellent customer service and guide customers through the store experience.
• Promote and sell products to meet store targets.
• Maintain knowledge of fashion trends and product availability.
• Support garment care, presentation, and back-of-house upkeep.
• Collaborate with team to ensure clean, organized selling floor.

Skills

Customer service

Sales

Product knowledge

Teamwork

Communication

Job description

H&M is seeking a Sales Advisor to deliver outstanding customer service and actively assist customers in finding fashion items that suit their style. You will guide shoppers through the store, promote our loyalty initiatives, and contribute to a clean, engaging selling floor.

This role emphasizes fashion knowledge, communication, and teamwork to meet daily sales goals. You will participate in product presentation, stock replenishment, and back-of-house support, ensuring a positive shopping