Style & Customer Experience Champion

H&M; Billings (MT); On-site; USD 19,286 - 20,664; Full time

Benefits offered by this job

Staff discount

HIP Incentive Program

Job summary

H&M is seeking a Sales Advisor to deliver outstanding customer service and actively sell products while guiding shoppers through fashion trends. You will help with garment care, store presentation, and a clean, welcoming sales floor as part of a collaborative team.

Your enthusiasm for fashion will drive conversations about stories, trends, and sustainable initiatives in-store. You'll promote our loyalty app and support commercial actions to reach targets, representing the H&M brand positively

Qualifications

• Passion for fashion and in-store experience.
• Strong customer interaction and communication skills.
• Ability to guide customers through product stories and trends.

Responsibilities

• Provide excellent customer service and guide customers through the store and omni experience.
• Engage with customers to upsell and promote products.
• Keep up-to-date with fashion trends and share knowledge with customers.
• Support garment care, replenishment and store presentation to meet visual standards.

Skills

Customer service

Sales driven

Fashion knowledge

Communication

Job description

H&M is seeking a Sales Advisor to deliver outstanding customer service and actively sell products while guiding shoppers through fashion trends. You will help with garment care, store presentation, and a clean, welcoming sales floor as part of a collaborative team.

Your enthusiasm for fashion will drive conversations about stories, trends, and sustainable initiatives in-store. You'll promote our loyalty app and support commercial actions to reach targets, representing the H&M brand positively