Fashion Experience Specialist

H&M; San Mateo (CA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Staff discount

HIP incentive program

Comprehensive benefits

Job summary

H&M is seeking a Sales Advisor to deliver outstanding customer service, guide shoppers through the store, and actively promote products. You will leverage fashion knowledge to inform customers and support garment care, display upkeep, and back-of-house tasks with your store team.

The role emphasizes engaging conversations, omni-channel experiences where available, and helping achieve sales targets while representing the H&M brand positively.

Qualifications

• Experience in customer service or retail sales.
• Ability to engage customers and drive sales.
• Interest in fashion trends and product knowledge.

Responsibilities

• Provide excellent customer service and guide customers through the store.
• Promote and sell products and promotions.
• Support garment care and store presentation.
• Assist with opening/closing and replenishment.

Skills

Customer service

Sales

Communication

Teamwork

Job description

H&M is seeking a Sales Advisor to deliver outstanding customer service, guide shoppers through the store, and actively promote products. You will leverage fashion knowledge to inform customers and support garment care, display upkeep, and back-of-house tasks with your store team.

The role emphasizes engaging conversations, omni-channel experiences where available, and helping achieve sales targets while representing the H&M brand positively.