In-Store Fashion & Customer Experience Advisor

H&M; Fairview Heights (IL); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Staff discount

HIP incentive program

Health benefits

Job summary

H&M is seeking a Sales Advisor to deliver outstanding customer service and guide shoppers through the store experience. You will use fashion knowledge to inform customers, promote products, and support sustainability initiatives while maintaining an inviting and organized sales floor.

You will work with the store team on selling strategies, inventory, and operations, ensuring a positive customer journey and adherence to H&M standards.

Qualifications

• Customer service experience in fashion or retail.
• Ability to sell and promote products.
• Strong fashion knowledge and trends awareness.
• Effective communication and teamwork.

Responsibilities

• Provide excellent customer service and guide customers through the store.
• Promote and sell products to meet sales targets.
• Maintain garment care, stock, and visual merchandising.
• Assist with fitting room, checkout, and store operations.
• Represent H&M brand positively in customer interactions.

Skills

Customer Service

Sales Experience

Fashion Knowledge

Communication

Teamwork

POS System

Tools

POS System

Job description

H&M is seeking a Sales Advisor to deliver outstanding customer service and guide shoppers through the store experience. You will use fashion knowledge to inform customers, promote products, and support sustainability initiatives while maintaining an inviting and organized sales floor.

You will work with the store team on selling strategies, inventory, and operations, ensuring a positive customer journey and adherence to H&M standards.