Studio Supervisor & Keyholder (Part-Time)

STUDS; Chicago (IL); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Paid Safe & Sick Leave Accrual

FSA Health and Commuter Tax-Advantaged

401(k) Retirement Savings Plan

Exclusive Employee Discounts on Pierc

Job summary

STUDS is seeking a Studio Supervisor in Chicago to lead daily studio operations and deliver the brand experience. This non-managerial role acts as a trusted keyholder, opening/closing the Studio and guiding frontline teams during peak periods.

The position is part-time, offering an hourly rate of $20.25 and opportunities to support customer experience, merchandising, and compliance with safety and brand standards in a fast-paced, inclusive environment.

Qualifications

• Prior experience in a keyholder or shift lead role with independent operations and opening/closing responsibilities
• Must be available to work a flexible schedule including evenings, weekends and holidays
• Must be available to work Saturdays and Sundays
• Reliably attend work up to 29 hours per week per local laws and accommodations
• Proven track record of professionalism, reliability and sound judgment in a customer-facing environment
• Comfortable standing for extended periods and able to lift/move at least 20 lbs
• Able to handle chemicals safely and follow health, safety and compliance protocols
• Confident operating solo and taking ownership of floor leadership responsibilities

Responsibilities

• Opens and closes the Studio independently and ensures opening/closing procedures are completed accurately
• Supports daily execution of visual merchandising, restocks, and Studio upkeep
• Reviews daily business and helps implement strategies to drive results
• Acts as a floor leader during shifts to deliver sales and service goals
• Upholds safety and brand standards, including piercing regulations and Studio cleanliness
• Delivers exceptional service and educates customers on the Studs experience
• Supports service recovery and escalates customer concerns as needed
• Ensures a warm, welcoming and consistent customer journey aligned with service expectations
• Sets a professional, inclusive tone and provides real-time feedback to teammates
• Helps reinforce company values and fosters a collaborative, service-oriented culture

Job description

STUDS is seeking a Studio Supervisor in Chicago to lead daily studio operations and deliver the brand experience. This non-managerial role acts as a trusted keyholder, opening/closing the Studio and guiding frontline teams during peak periods.

The position is part-time, offering an hourly rate of $20.25 and opportunities to support customer experience, merchandising, and compliance with safety and brand standards in a fast-paced, inclusive environment.