Studio Supervisor | Keyholder, Flexible Hours & Benefits

STUDS; Los Angeles (CA); Sur place; USD 25 000 - 35 000; Temps partiel

Avantages offerts par ce poste

Exclusive employee discounts on pierc

Paid Safe & Sick Leave Accrual

FSA Health and Commuter Tax-Advantaged

401(k) Retirement Savings Plan

Résumé du poste

Studs in Los Angeles is seeking a Studio Supervisor to support daily Studio operations, act as a trusted keyholder, and lead by example during shifts. This non-managerial position requires maturity, reliability, and a focus on delivering a consistent Studs experience.

You’ll open and close the Studio, oversee visual merchandising, restock supplies, and coach team members to meet sales and service goals while upholding safety and brand standards.

Qualifications

• Prior experience in a keyholder or shift lead role that included independent operations and opening/closing responsibilities
• Must be available to work a flexible schedule of varying days and hours, including evenings, weekends, and holidays
• Must have at least 4 days of availability, inclusive of Saturday and Sunday. Excluding approved unscheduled time away.
• Reliably attend work as scheduled for up to 29 hours per week, in line with local laws and subject to any approved accommodations
• Proven track record of professionalism, reliability, and sound judgment in a customer-facing environment
• Confident operating solo and taking ownership of floor leadership responsibilities when assigned

Responsabilités

• Opens and closes the Studio independently and ensures all opening/closing procedures are completed accurately
• Supports daily execution of visual merchandising, supply restocks, and Studio upkeep
• Reviews daily business and helps implement strategies to drive results
• Acts as a floor leader during assigned shifts, helping structure the team to deliver both sales and service goals
• Upholds compliance with safety and brand standards, including regulations tied to piercing and Studio cleanliness
• Delivers exceptional service and educates customers on the Studs experience
• Supports service recovery and escalates customer concerns as needed
• Ensures a warm, welcoming, and consistent customer journey aligned with our service expectations
• Sets a strong example for professionalism, inclusion, and accountability
• Provides real-time feedback and support to teammates when appropriate, escalating as needed
• Helps reinforce company values and contributes to a collaborative, feedback-rich environment

Connaissances

Keyholder experience

Shift lead

Customer service

Independent operations

Description du poste

Studs in Los Angeles is seeking a Studio Supervisor to support daily Studio operations, act as a trusted keyholder, and lead by example during shifts. This non-managerial position requires maturity, reliability, and a focus on delivering a consistent Studs experience.

You’ll open and close the Studio, oversee visual merchandising, restock supplies, and coach team members to meet sales and service goals while upholding safety and brand standards.