Studio Sales & Service Lead

SportsTechJobs; Chicago (IL); On-site; USD 60,000 - 76,000; Full time

Benefits offered by this job

Generous employee discount

Wellness club membership

401K with company matching

Monthly store incentives

Clothing allowance

Free yoga classes

Job summary

Alo Yoga in Chicago’s Wicker Park is hiring a Sales & Service Manager to lead the store’s Sales & Service team and drive guest experience excellence. You will manage day-to-day operations, coach staff, and partner with leadership to execute strategies that grow sales while upholding Alo’s brand values.

The role emphasizes hands-on leadership, effective communication, and ensuring high standards of service while maintaining safe, welcoming store environments.

Qualifications

• 3–5 years of retail or related industry leadership experience.
• Extraordinary interpersonal and communication skills, verbal and written.
• Agile with the ability to handle multiple tasks in a changing environment.
• Independent work ethic, time management skills, and personal accountability.
• Ability to lift, push, carry or move up to 50 pounds and stand through long shifts.

Responsibilities

• Oversee Sales & Service team to deliver exceptional guest experiences on the floor and back of house.
• Develop and optimize work schedules to ensure proper store coverage and sales opportunities.
• Partner with General Manager to build and execute Sales & Service strategy and budget.
• Lead talent development, feedback, coaching, and succession planning.
• Represent the store in meetings, monitor expenses and key metrics for planning purposes.

Skills

Retail leadership

Customer service

Interpersonal communication

Time management

Adaptability

Tools

MS Office

Job description

Alo Yoga in Chicago’s Wicker Park is hiring a Sales & Service Manager to lead the store’s Sales & Service team and drive guest experience excellence. You will manage day-to-day operations, coach staff, and partner with leadership to execute strategies that grow sales while upholding Alo’s brand values.

The role emphasizes hands-on leadership, effective communication, and ensuring high standards of service while maintaining safe, welcoming store environments.