Yoga Studio Sales & Service Leader

aloyoga; Skokie (IL); Vor Ort; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Employee discount

Free yoga classes

401k matching

Store incentives

Clothing allowance

Health/dental/vision plans

Zusammenfassung

ALO Yoga is seeking a Sales & Service Manager to lead the store's Sales & Service team, elevating guest experience and performance. The role partners with the General Manager to implement strategies, coach staff, and ensure financial targets are met. This is a full-time, in-store position focused on guest relations and store operations.

The role emphasizes leadership, training, and collaboration across departments to maintain ALO's brand and service standards in the store environment.

Qualifikationen

• Experience leading retail or service teams.
• Strong communication and guest service focus.
• Ability to manage budgets and scheduling.
• Comfort with data and reporting.

Aufgaben

• Investigate and root cause sales opportunities with GM.
• Oversee Sales & Service team to ensure exceptional guest experience.
• Build daily client relationships with customers.
• Ensure effective floor coverage through workforce planning.
• Partner with GM to implement Sales & Service strategy.
• Represent the business in meetings and partner with GM on budgeting and KPIs.
• Lead a team through coaching and succession planning.

Kenntnisse

Retail leadership

Interpersonal & communication

Adaptability / Agile

Time management

Team coaching

Lift 50 lbs

Schedule planning

Tools

MS Office

Jobbeschreibung

ALO Yoga is seeking a Sales & Service Manager to lead the store's Sales & Service team, elevating guest experience and performance. The role partners with the General Manager to implement strategies, coach staff, and ensure financial targets are met. This is a full-time, in-store position focused on guest relations and store operations.

The role emphasizes leadership, training, and collaboration across departments to maintain ALO's brand and service standards in the store environment.