Studio Operations Lead & Onboarding Specialist

Berklee College of Music; Boston (MA); On-site; USD 20,000 - 28,000; Full time

Job summary

Berklee College of Music is seeking a Head Studio Operations Assistant to support studio users and manage onboarding for new student employees on campus.

Under supervision, the role performs administrative tasks, maintains schedules, and helps coordinate training sessions. The position is open to current Berklee or Boston Conservatory students, with eligibility including half-time enrollment and US work authorization.

Qualifications

• Strong work ethic and commitment to exemplary customer service.
• Thorough understanding of Studio Operations policies and procedures.
• Fulfills a significant portion of their weekly shift requirements.
• Demonstrates leadership skills and the ability to perform under pressure.
• Available to work on weekdays between 8:00 AM and 8:00 PM.
• Very few, if any, infractions or corrective actions on the record.

Responsibilities

• Continues to fulfill the essential duties and responsibilities of the Studio Operations and/or Production Suite Assistant role as needed.
• Assists management with the onboarding process for newly hired student employees.
• Coordinates and conducts new student employee training sessions.
• Helps maintain and update internal schedules for special events, Visiting Artists, and CWP session support.
• Routinely corresponds with student employees and staff using Google Workspace tools, i.e., Google Calendar, Chat, Groups, and Gmail.

Skills

Customer service

Leadership

Time management

Weekday availability

Policy knowledge

Strong work ethic

Job description

Berklee College of Music is seeking a Head Studio Operations Assistant to support studio users and manage onboarding for new student employees on campus.

Under supervision, the role performs administrative tasks, maintains schedules, and helps coordinate training sessions. The position is open to current Berklee or Boston Conservatory students, with eligibility including half-time enrollment and US work authorization.