Head Studio Operations Assistant

Berklee College of Music; Boston (MA); On-site; USD 20,000 - 28,000; Full time

Job summary

Berklee College of Music is seeking a Head Studio Operations Assistant to support studio users and manage onboarding for new student employees on campus.

Under supervision, the role performs administrative tasks, maintains schedules, and helps coordinate training sessions. The position is open to current Berklee or Boston Conservatory students, with eligibility including half-time enrollment and US work authorization.

Qualifications

• Strong work ethic and commitment to exemplary customer service.
• Thorough understanding of Studio Operations policies and procedures.
• Fulfills a significant portion of their weekly shift requirements.
• Demonstrates leadership skills and the ability to perform under pressure.
• Available to work on weekdays between 8:00 AM and 8:00 PM.
• Very few, if any, infractions or corrective actions on the record.

Responsibilities

• Continues to fulfill the essential duties and responsibilities of the Studio Operations and/or Production Suite Assistant role as needed.
• Assists management with the onboarding process for newly hired student employees.
• Coordinates and conducts new student employee training sessions.
• Helps maintain and update internal schedules for special events, Visiting Artists, and CWP session support.
• Routinely corresponds with student employees and staff using Google Workspace tools, i.e., Google Calendar, Chat, Groups, and Gmail.

Skills

Customer service

Leadership

Time management

Weekday availability

Policy knowledge

Strong work ethic

Job description

In order to participate in Berklee Student Employment, a student must fulfill the following requirements:

• Current student at Berklee College of Music or Boston Conservatory at Berklee.
• Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program.
• Summer is the only semester in which a student can maintain employment without being enrolled.
• In this case, the student must be pre-registered for the upcoming fall semester.
• This exception does not apply to fall or spring semesters.
• Have a valid United States Social Security Number (SSN).
• Remain in “valid” Visa status as applicable.
• A minimum 2.0 cumulative GPA.
• Students in their first semester can work, even though they do not have an official GPA until the completion of their first semester.
• Federal Work Study student may apply.
• In good disciplinary standing.
• Must be located in the U.S.

Under the supervision of the Managers and Consultants, Head Studio Operations Assistants provide first-tier technical support for all studio and suite users, perform administrative tasks, contribute to the onboarding process for newly hired student employees, and complete collaborative projects with management.

The Head Studio Operations Assistant position is only offered to the greatest contributors and most outstanding performers on our student employee team.

Eligibility

Current MPE or CWP student, has worked as a Studio Operations and/or Production Suite Assistant for at least 1 full semester.

Requirements

• Possesses a strong work ethic and commitment to exemplary customer service
• Displays a thorough understanding of ATF and Studio Operations policies and procedures
• Fulfills a significant portion of their weekly shift requirements
• Demonstrates leadership skills and the ability to perform under pressure
• Available to work on weekdays between 8:00 AM and 8:00 PM
• Very few, if any, infractions or corrective actions on the record

Essential Duties and Responsibilities

• Continues to fulfill the essential duties and responsibilities of the Studio Operations and/or Production Suite Assistant role as needed
• Assists management with the onboarding process for newly hired student employees
• Coordinates and conducts new student employee training sessions
• Helps maintain and update internal schedules for special events, Visiting Artists, and CWP session support
• Routinely corresponds with student employees and staff using Google Workspace tools, i.e., Google Calendar, Chat, Groups, and Gmail

Hourly Rate: $17.51

Hiring Manager: Kevin Ronan

If you are looking to get involved with the Berklee community while earning some money, you may want to consider applying for student employment. The Student Employment program provides opportunities for you to work part-time on campus, thereby helping you to meet some of your living expenses. With more than 900 positions ranging from 10 to 15 hours of work per week, as well as daily opportunities for project-based temporary employment, student employment is a great opportunity for professional and educational growth.