Student Success Center Assistant - Part-Time

Berklee College of Music; Boston (MA); On-site; USD 19,000 - 26,000; Part time

Job summary

Berklee College of Music in Boston is seeking a part-time Student Success Assistant within the Student Success Center to serve as the frontline contact for students and provide administrative support to full-time staff.

The role emphasizes warm customer service, multitasking during peak periods, and maintaining campus resources. Typical shifts 5–10 hours weekly, starting Summer 2026 and continuing into Fall 2026.

Qualifications

• Strong customer service skills and a genuine desire to develop them.
• Ability to multitask and manage competing priorities during peak periods.
• Strong organization and communication skills.
• Basic proficiency with technology and software applications.
• Adaptable, proactive, and willing to learn.

Responsibilities

• Warmly welcome and greet students, staff, and visitors at the Student Success Center.
• Sign students in for appointments and guide them to spaces and resources.
• Provide navigation by directing students to campus resources and online tools.
• Develop knowledge of each Student Success department and staff roles.
• Perform daily opening/closing tasks and office duties as needed.

Skills

Customer service

Multitasking

Organization

Technology proficiency

Adaptable

Job description

Berklee College of Music in Boston is seeking a part-time Student Success Assistant within the Student Success Center to serve as the frontline contact for students and provide administrative support to full-time staff.

The role emphasizes warm customer service, multitasking during peak periods, and maintaining campus resources. Typical shifts 5–10 hours weekly, starting Summer 2026 and continuing into Fall 2026.