Studio Production Suite Assistant: Tech Support & Ops

Berklee College of Music; Boston (MA); On-site; USD 19,000 - 27,000; Part time

Job summary

Berklee College of Music in Boston is seeking a Production Suite Assistant to provide first-tier technical support in Berklee’s flagship production suites. Under the supervision of Studio Managers, you will help guide students in music technology, keep facilities showroom-ready, and support session flow.

Requirements include being a current Berklee student enrolled at least half-time, SSN, valid visa, 2.0 GPA, and strong written and verbal communication.

Qualifications

• Stellar interactive and customer service skills.
• Strong organization skills and attention to detail.
• Excellent written and verbal communication skills.
• Punctual and reliable.
• Strong desire to learn.
• Flexible with schedule; some college vacation periods and varied shifts.

Responsibilities

• Prepare and clean all Production Facilities in the morning.
• Greet anyone who comes to Studio Operations.
• Provide guidance & technical support to students, staff and Faculty.
• Help enforce studio policies and procedures.
• Answer phones and provide admin support to the office.
• Assist Studio Operations Team on various tasks and projects.

Skills

Customer service

Organization

Communication

Punctuality

Desire to learn

Job description

Berklee College of Music in Boston is seeking a Production Suite Assistant to provide first-tier technical support in Berklee’s flagship production suites. Under the supervision of Studio Managers, you will help guide students in music technology, keep facilities showroom-ready, and support session flow.

Requirements include being a current Berklee student enrolled at least half-time, SSN, valid visa, 2.0 GPA, and strong written and verbal communication.