Studio Operations Lead - Inventory & Guest Experience

ALO; Leawood (KS); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Employee discount

ALO Wellness Club membership

Yoga class access to Sanctuaries

401K with company matching

Monthly store incentives

Clothing allowance

Free yoga classes at Sanctuaries

Job summary

ALO is seeking an Operations Lead in Leawood, KS. This full-time role (32–40 hrs/wk) drives profitability and efficiency within the store leadership team, partnering with the Operations & Visual Manager to manage inventory, staffing, budgets, and guest experience.

The position requires 2+ years in a client-centric sales environment, strong feedback orientation, energy, and excellent communication. Expect variable shifts, including peak days and weekends, and a comprehensive perks package.

Qualifications

• 2+ Years prior work experience in a client-centric, sales environment.
• Values feedback, receptive to receiving feedback and eager to provide it.
• High energy, upbeat and enthusiastic with the ability to integrate fun and work.
• Self-motivated with a desire to achieve results and excel individually, and as a team.
• Excellent interpersonal and written communication skills.
• Aligns with and embodies ALO’s Guiding Principles.

Responsibilities

• Lead & execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink.
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to elevate process or system gaps.
• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management.
• Champion strong visual standards for the sales floor.
• Support a safe work environment and efficient operation through strong stockroom standards and processes.
• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized.
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies.
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests.
• Leads by example and inspires staff in daily operations and guest experience.
• Directly oversee the Operations Associates; responsible for recruitment and development of talent.
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader.
• Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed.

Skills

Leadership

Communication

Teamwork

Customer service

Job description

ALO is seeking an Operations Lead in Leawood, KS. This full-time role (32–40 hrs/wk) drives profitability and efficiency within the store leadership team, partnering with the Operations & Visual Manager to manage inventory, staffing, budgets, and guest experience.

The position requires 2+ years in a client-centric sales environment, strong feedback orientation, energy, and excellent communication. Expect variable shifts, including peak days and weekends, and a comprehensive perks package.