Studio Operations & Client Experience Lead

Barry; San Diego (CA); On-site; USD 48,000 - 70,000; Full time

Job summary

Barry’s Bootcamp is seeking a Client Operations Lead to drive studio sales and operations, ensuring an exceptional in‑studio experience and upholding Barry’s hospitality standards. You will lead in the absence of senior leadership and mentor the team, creating memorable client experiences that reinforce our fitness community.

This role requires flexible scheduling including weekends, a friendly, energetic personality, and a strong commitment to brand values and customer care.

Qualifications

• Strong hospitality customer service aligned with Barry’s Mission.
• Available to work 4–5 shifts, including a weekend day.
• Friendly, outgoing personality with strong social interaction skills.
• Patient, courteous listener with empathetic approach to clients.

Responsibilities

• Serve as studio leader in absence of GM/AGM/COS.
• Greet, assist and check in customers; respond to questions.
• Maintain client database and process membership payments.
• Support studio experiences and hospitality to boost sales and service.
• Deliver first-class client experience and brand ambassador duties.
• Keep studio environment clean, welcoming and brand-consistent.
• Collaborate with studio leadership and peers to maintain operations.

Skills

Hospitality

Customer service

Teamwork

Flexibility

Job description

Barry’s Bootcamp is seeking a Client Operations Lead to drive studio sales and operations, ensuring an exceptional in‑studio experience and upholding Barry’s hospitality standards. You will lead in the absence of senior leadership and mentor the team, creating memorable client experiences that reinforce our fitness community.

This role requires flexible scheduling including weekends, a friendly, energetic personality, and a strong commitment to brand values and customer care.