Studio Membership Sales Specialist

Stretchlab; Grosse Pointe Woods (MI); On-site; USD 21,000 - 23,000; Full time

Job summary

StretchLab in Grosse Pointe Woods, MI is seeking a Sales Associate to drive membership sales and deliver exceptional customer service to clients.

You will greet clients, conduct studio tours, explain membership options, support daily operations, and collaborate with Flexologists and the management team to provide a seamless experience. Weekend and evening availability with a 20-25 hour weekly schedule is required. Proficiency with CRM systems and a friendly demeanor are essential.

Qualifications

• High school diploma or GED is required.
• Interest in sales within the fitness and wellness industry.
• Fluency in English.
• Willingness to work weekends and evenings as needed.
• Ability to commit to a 20-25 hour weekly schedule.
• Ability to travel locally to other studios as needed.
• Reliable transportation.
• Adept at engaging with people and building relationships.

Responsibilities

• Drive membership sales by engaging with potential and current clients, conducting introductory studio tours, explaining membership benefits, and recommending the best membership for their needs.
• Greet clients and ensure a positive and welcoming experience.
• Address client questions and concerns both in person and over the phone, providing accurate information about StretchLab services, policies, and scheduling.
• Build strong, lasting relationships with clients to enhance their experience, encourage return visits, and foster a loyal customer base.
• Support daily studio operations, including scheduling appointments, maintaining a clean and organized studio environment, and managing inventory of retail products and supplies.
• Work closely with Flexologists and management team to support all aspects of studio operations and deliver a seamless experience for clients.
• Participate in events, social media initiatives, and other marketing efforts to promote StretchLab within the local community.
• Utilize CRM software to track sales performance, member retention, and monthly quotas.
• Attend mandatory training sessions and staff meetings.
• Perform other related duties as assigned by management.

Skills

Consultative Selling

Attendance/Punctuality

Customer Service

Teamwork

Adaptability

Education

High school diploma or GED

Job description

StretchLab in Grosse Pointe Woods, MI is seeking a Sales Associate to drive membership sales and deliver exceptional customer service to clients.

You will greet clients, conduct studio tours, explain membership options, support daily operations, and collaborate with Flexologists and the management team to provide a seamless experience. Weekend and evening availability with a 20-25 hour weekly schedule is required. Proficiency with CRM systems and a friendly demeanor are essential.