Studio Manager - Luxury Showroom & Design

Sutherland, LLC; Boston (MA); Hybrid; USD 85,000 - 95,000; Full time

Benefits offered by this job

15 days PTO

8 sick days

10 holidays

Health insurance

Dental & Vision

401k match

Life Insurance

Disability insurance

Voluntary benefits

Job summary

Perennials and Sutherland, LLC is seeking a Studio Manager for the Boston showroom, responsible for leading day-to-day operations, client experience, and achieving revenue goals in a luxury design environment.

You will manage a high-performing team, oversee merchandising and events, build relationships with interior designers, architects, and affluent clients, and collaborate with marketing, product development, and logistics to drive growth.

Qualifications

• Bachelor’s degree required.
• 5+ years leadership in trade sales or luxury furnishings.
• Excellent communication and interpersonal skills.
• Willingness to travel for outside sales.
• Proficiency with CRM and ERP systems (Salesforce preferred).

Responsibilities

• Lead day-to-day operations and sales for the Studio, delivering an elevated client experience for interior designers, architects, and luxury homeowners.
• Maintain a consistent and reliable on-site presence to support the team, service clients, and ensure showroom runs smoothly day-to-day.
• Develop and execute strategic sales plans to exceed revenue goals, grow territory performance, and support new product launches.
• Manage, train, and inspire a high-performing team, fostering a collaborative, service-driven environment that reflects brand values.
• Oversee visual merchandising and showroom presentation to ensure a compelling, on-brand, and well-maintained space.
• Cultivate and maintain strong relationships with key clients, vendor partners, and internal departments including marketing, product development, and logistics.
• Organize and host showroom events, private appointments, and product presentations to drive engagement and strengthen client relationships.
• Monitor and report on sales metrics, client activity, and showroom performance using various sales platforms and CRM.
• Manage the showroom budget, maintain profitability, and ensure operational efficiency across all functions.

Skills

Leadership experience

Communication

Interpersonal skills

Business management

CRM proficiency

ERP systems

Travel readiness

Sales development

Education

Bachelor’s degree

Tools

Salesforce

ERP systems

Job description

Perennials and Sutherland, LLC is seeking a Studio Manager for the Boston showroom, responsible for leading day-to-day operations, client experience, and achieving revenue goals in a luxury design environment.

You will manage a high-performing team, oversee merchandising and events, build relationships with interior designers, architects, and affluent clients, and collaborate with marketing, product development, and logistics to drive growth.